Invoice

How to receive the activation code for myVOO account?

Invoce Payment options

This invoice concerns the refund following the error of the cancellation. Normally, there is no amount that should be taken by Zoomit and you should not receive any more in the future :)

Can somebody look at this? Thanks!

Hi Dona, Sorry for the late answer. There was actually a bug with your discount. I have just corrected it. You can therefore pay 38.94€. :) Please come back to me if this happens again on your next invoice ! PS: I have grouped your 2 topics to

Thanks Marcs for the reply. Yes, I hope somebody can help me out with this one ;). I understand it's a difficult period, but I have already tried multiple times before the corona crisis to have the name changed in my profile (couldn't do it

Hi jeffbruno87, When you where at VOO store earlier today, did you received all the information in order not to lose your number ? Your 106.68€ payment is well received but the bank has not indicated a "structurated communication". It is a system

You have requested the cancellation of the October invoice. Does this mean that I shall refuse the following payment:

Dona : I have sent your situation to the department concerned so that it can correct this problem on your invoices . :)

HelloThe price of certain subscriptions increasedThis also concerns new subscriptionsCustomers were informed on invoices for the month of 05/2017

Hi @calvink, I did close your account. Your subscription was terminated on November 25th as requested. :) You are still receiving invoices because you did not pay the November bill. You therefore have an amount of €51.06 to pay for your Pack. As well

Hello debrecenisrac42, The sending of your invoices has been changed to paper since December 3. The ebilling mode is no longer active. Do you want to reactivate it? :relaxed:

I can't send you a document indicating that the cancellation was done in September because it was done in October. But I asked for the correction of the October invoice. You can therefore refuse the payment in zoomit :)

Dona : I have sent your situation to the department concerned so that it can correct this problem on your invoices . :) Thanks Marie S. Since the bill deadline approaches, should I pay only 38.94 as usual?

Activation code (code d'activation)

Hello debrecenisrac42, There are still two outstanding invoices. You can view payment information from your myVOO account. :relaxed: Don't forget the different ways to pay your checks.

Hi Marie S, I cancelled my VOO mobile back in September and thanks to you I received the credit note for the October invoice. You can imagine how surprised I am to receive a zoomit message to pay for November on December 3rd. Please ask VOO Mobile

Hi Bjorn Ahrensbach, I see that your cancellation request for your mobile was sent on 24/09. The mobile department did the mobile cancellation in October. Your services will then be cancelled at the end of this month. However, as you requested the

Hello debrecenisrac42, There are still two outstanding invoices. You can view payment information from your myVOO account. :relaxed: Don't forget the different ways to pay your checks. Dear Cedric, We already know that. You can also see that we