
Promeneur
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25 messages
How to cancel mobile subscription?
Hi, I moved my mobile and internet to Orange and they were supposed to deal with the cancellation. It look that the tv/internet transfer is done properly but not the mobile phone. So last week I received a new invoice for Voo mobile. Can you please guide me to the process of cancellation?
Gilles N
Officiel VOO
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4.2K messages
il y a 2 ans
Hello Gokce,
Your pack has been canceled on 15/12/2022.
For mobile billing, I transfer your message to the service concerned, you will receive an answer as soon as possible ;)
Have a good day
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Jessica G
Officiel VOO
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1.5K messages
il y a 2 ans
Hello @gkalayci,
Your cell phone is not cancelled.
If you want to stop it, you have to contact 04/2664114 or 078/505050.
Jessica
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