Promeneur
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7 messages
Account Cancellation
Merhaba,
Aboneliğimi iptal etmek istiyorum. Müşteri numaram "00*****". İnternet aboneliğimi iptal ettim ve ekipmanı teslim ettim ancak mobil hattımı iptal etmek için 042664114 numaralı telefonu aradım ancak Fransızca bilmediğim için işlemi gerçekleştiremedim. Mobil aboneliğimin de kapatılmasını istiyorum.
Solution acceptée
Fallon
Officiel VOO
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1.6K messages
il y a 1 mois
Hello everyone,
@Baha we can only answer your queries in French, Dutch, English or German.
Would you like to cancel your mobile subscription by the end of August? If so, you'll have to contact us again at the end of the month, because if I take the necessary steps now in your file, you'll no longer have an active service as soon as we encode it.
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Marcs
Top Expert
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21.5K messages
il y a 1 mois
Google translate :
Nobody speak Turkish, can you speek English or one other language ?
(Modifié)
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Marcs
Top Expert
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21.5K messages
il y a 1 mois
And if i dont make any mistake, if they cancel your mobile service now, you will anyway pay the entire bill.
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Fallon
Officiel VOO
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1.6K messages
il y a 1 mois
Yes, absolutely !
Thank you for the precision @Marcs
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Baha
Promeneur
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7 messages
il y a 1 mois
@Fallon Thank you for your reply. Please cancel my subscription as soon as possible. I already stopped using my Voo Mobile. I canceled and returned equipments for my internet connection also.
@Marcs I didn't notice that my google automatically translated my post to Turkish. Thanks for advice.
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Fallon
Officiel VOO
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1.6K messages
il y a 1 mois
Hello @Baha
I have just taken the necessary steps to cancel your mobile subscription.
I see that there is an overuse this month, amounting to €16.41 for mobile data usage outside of Europe... You will receive the invoice for this usage and you will be charged for the entire month of August, as the administrative cancellation date is 31/08.
Have a great day!
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Baha
Promeneur
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7 messages
il y a 1 mois
Hello @Fallon
Thank You.
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