Impossible de trouver ce que vous cherchez ?
Officiel
Accepté
Sans réponse
Filtres avancés
RĂ©sultats de la recherche (293)
hello 3 days ago, Voo technical service worked outside my house and they left. Internet connection of the whole apartment has gone for 3 days. There is no one coming from the technical service, we were in a difficult situation, our work was interrup
Internet Connection NOT WORKING
MY VOO internet is not working since a week and I have been trying to reach the customer care but no response provided. I feel the service provided by VOO is PATHETIC and does not meet the customer demands at all. There is no call back or a response on the multiple contact forms posted repeatedly.
Question
C'était en effet un modem qui avait déjà qq années de vol, sans aucun doute.Et la différence entre les deux est vraiment nette. Surtout que je suis à 100% en home work avec énormément de conf&ea
ProblÚme d'instabilité internet résolu avec (enfin) le changement du modem
Bonjour, AprÚs des mois / années de problÚmes de stabilité internet dûment signalés à VOO, mon modem a enfin été remplacé par un neuf (dernier modÚle) et depuis lors tout fonctionne parfaitement !!! J'avais suggér&ea
ProblĂšme
WORKGROUP modifications [RESOLU]
bonjour,   Est-ce que quelqu'un pourrait expliquer comment refaire à domicile un groupe de travail "WORKGROUP" en windows 10  version 1909.Il semble que Microsoft ait fondamentalement modifié les choses depuis peu. Il y a des tas de tuto mais
ProblĂšme
 âąÂ
Mon installation Internet
Wi-Fi connection is not working
Hi,Iâm unable to connect to my wi-fi network. Can you please help resolve this. My attempts to reach the customer service have failed, hence raching out to here. Kindly help. Thanks,Roveena
Question
 âąÂ
Ma connexion Internet
Hello, A meeting should take place between our technical department and the person at SHAPE who's in charge of the access to the location so we may work on our line properly.Until then, I'm afraid there will be several outtages.
No internet at home AGAIN
No internet at home and no answer from Voo. A few days ago, we were 10 days without internet. Yesterday a new general problem and, of course, no internet again. Will we be without internet ten days or even more? Maybe this time the record will be broke. Please, I need to know what is the problem. So
ProblĂšme
hello 3 days ago, Voo technical service worked outside my house and they left. Internet connection of the whole apartment has gone for 3 days. There is no one coming from the technical service, we were in a difficult situation, our work was interrup
Internet Connection NOT WORKING
MY VOO internet is not working since a week and I have been trying to reach the customer care but no response provided. I feel the service provided by VOO is PATHETIC and does not meet the customer demands at all. There is no call back or a response on the multiple contact forms posted repeatedly.
Question
Termination
Hi, I have moved country and need to terminate my account, the phone number to ring does not work and I cannot login into my account. How do I cancel?
Question
 âąÂ
Mon installation Internet
Hello, My internet worked for 5 days after technician came, now again I am using my neighbours Voo wifi since I cannot connect to my work laptop. Please help. Kind regards, Elina
connexion internet
bonjour j'ai de gros soucis de connexion internet j'ai de plus en plus de coupure j'ai envoyé des messages et ont ma répondu que mon réseau avait vérifier et que sa pouvait provenir de mes cùbles je les es tous changer mais le problÚme persiste que dois je en conclure
ProblĂšme
Remote Working - Poor Voice/Video Quality over collaboration tools & Auto reboot of Modem
Hello, I have 2 issues happening with my VOO connection - 1. Very Poor Audi & Video quality over MS Teams collaboration tool. Tested on WhatsApp and Zoom, same experience. Voice dropping frequently, Fuzzy Videos, getting poor network quality messages. 2. Sudden loss of Internet because Modem reb
ProblĂšme
 âąÂ
Ma connexion Internet
No internet for the past hour
I have been facing problems with the internet since yesterday. It was down yesterday morning for an hour. Today it is down from 13:00. Makes it difficult to work from home. I have tried to restart the router as well. Please revert ASAP. Â
ProblĂšme
 âąÂ
Ma connexion Internet
I don't work for voo, so i can't check your subscription, you need to wait a official, if they not come today, i hope the will chek it tomorrow. Attention, your customer number must be placed in your profile and not in this subject.
concerning installation and activation fee.
Hi, I am a new customer of Voo internet in Mons, Belgium. I have recently ordered the internet ( solo relax 125 Mbps ) plan. According to the plan, the installation and activation were free. But when I received the bill I am charged for installation and activation costs which I don't find right. Can
Question
I tried that on first attempt to activate my sim. Hers did not work on my phone, and mine worked on hers. So. On her device, both sim cards are working, on mine-none. This combination on my phone worked fine for almost 30 days. And just stopped wor
Network call/messages problem.
Hello, On 10/1/23. we started using a VOO subscription. I had a problem with the sim card activation for the first time, somehow I managed to activate it on my iPhone SE(2022). Everything worked fine until two days ago when my phone could not connect to the network. Sim card working just fine on my
ProblĂšme
The delay is not up to me, unfortunately. This depends on the amount of work the VOOmobile Experts have. It usually take a few days to be dealt with once the ticket is created (which has been done friday), but again, I'm not in position to give you
Problem With Activation of VOO Sim Card
I made an application to move my number from Orange to VOO. My Orange account was prepaid account. I clicked on the Activate SIM Card link on 28 April. Yesterday my Orange sim card was deactivated. And my VOO Sim Card is not activated yet. So I do not have any active sim card until yesterday. My q
Question
Hi, If i understand well, it's like your phone work good when you use it (you can call everybody and everybody can call you), but after some time it'is like your phone god in inactivity (like he is falling asleep) ?
Nobody can call me.
Hello. If nobody calls me or i call myself for a long time. As a result nobody can call me. and after that i am receiving a sms about This person has tried to reach you 1 time without leaving a message. The last attempt took place on 04.05, at 17:42.
ProblĂšme
Last Friday all day offline and I work from home! Damn shame. And the bill keeps increasing. I came here from 3rd world but I feel right at home đ But at least there I had (cheaper)fiber, here its next century tech LOL still sitting on 400mbps mega
What is the status with internet in Ixelles
HiI was trying to get in contact with voo by phone but itâs completely impossible to get through on the English line. what else should i do ?After more than 30 hours there is still no internet connection from my home at Rue Franz Merjay. Can anybody tell me the status of it ?Â
Question
Hello @AndyC, I see that the PĂŽle Expert service is following up your case. They should contact you again early next week to see if the modem relocation recommended by the technician has solved your problem. If not, they'll work with you to find
Gigamax - how many people actually achieve it ?
Hi, How many people actually get close to the advertised Gigamax speeds ? You see lots of complaints in the Forem but maybe the happy people never post :) My contract says 1000/20 and the best I ever get is about 400/20 Channel162 OFDM is present and locked. Technicolour modem in bridge mod
Question
Excellent Blog! I would like to thank for the efforts you have made in writing this post. I am hoping the same best work from you in the future as well. I wanted to thank you for this websites! Thanks for sharing. Great websites!ac market happy chic
Voo mode bridge plus CISCO
Bonjour,Pour faire entrer mes PC dans un domaine active directory, je dois modifier le Domain Name et le DNS de mon routeur. Ce qui est impossible de faire avec le routeur VOO. Un technicien de chez VOO me l'a confirmé et m'a donc conseillé de passer le routeur domestique en "mode bridge" et d'utili
ProblĂšme
No , you need to be an enterprise for WIN.BE ( VOO pro subscriptions )But it's the same modem... It must be bridged and you need to install your own network devices... But you can obtain more public IPs. It's also a lot more expensive .
Private wifi can not connect to LAN
Hey, is it normal I can not connect from a wifi connected device to my NAS connected on the Technicolor router via LAN ?I would expect Guest network is not able to connect to LAN, but my own 2.4 or 5 G networks can, although it doesn't seem to be the case.Is it configurable in the settings ?Kin
Question
Solution acceptée
Hi @b_chris21, I'm not sur if you're aware of this, but the appointment was not possible the 08/12. The agenda was already full. Â It's been planned on the 9th of December in the afternoon (between 1pm and 5pm). Would that work for you ?
TV Box Installation
Hello! I have upgraded my program from internet only (400 Solo Max) to TRIO MAX NET+TV+MOB. I already have internet installed. I have received today and activated the SIM Cards. I booked an appointment for TV Box Installation on the 8th of December but today I had a voice message (unfortunately f
ProblĂšme
Just one question. If you bridge the VOO modem, where do you have to connect the voocorder? Will it work if you connect the voocorder to a simple switch connected to a third party router?
kadenaron
 commentĂ©Â
il y a 2 mois
 vers la conversation :Â
0
0
How to use another ADSL modem instead of the supplied one?
Hello, I would like to replace the supplied modem for my ADSL subscription with another one (AVM Fritz!Box), because I am missing many features in the standard device. Is this possible, and which model of Fritz!Box would you recommend? Alternatively, can I use the standard modem as a pure modem on
Question