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ASTUCES | Comment retrouver une adresse mail ?

Besoin d’envoyer un mail en urgence à un collègue ? Envie de renouer avec un ami d’enfance ? En préparation d’un anniversaire surprise pour votre moitié ? Bref, vous cherchez à contacter une personne dont vous connaissez le nom mais dont vous ignorez l’adresse mail. Et bien, c’est possible !Les rése

Problème

303

1

Solution acceptée

voo films to rent

Hello Everybody, I would like to rent a film from the VOO catalogue and I don't know how to find out if the film is broadcast in English. When I look at the "bande d'annouce" it is always in French. Any help would be much appreciated. Thank you.

Question

137

13

0

Solution acceptée

VOO Internet Cancellation Request

Good morning, I am trying to terminate my VOO internet service however, I am unable to reach anyone that can assist in English. I'd like it cancelled immediately and to know where I can bring my equipment. My customer number should be annotated in my profile. Any assistance is appreciated.  

Question

47

3

0

Solution acceptée

Change to 200GB in August 2016 Still not done

In August 2016 I had extra consumption (above the regular 100GB.) I then called the helpdesk and told them that I found it a bit unfair as new customers could get a 200GB subscription for the same price.. Customer service agreed and told me that they would also give me this subscription. Since Au

Question

16

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Solution acceptée

Activation ou non des sous-titres, choisir ou non la VO d'un film

J'aimerais retrouver ces fonctions si simples à activer sur feu vocodeur grâce à ses petits boutons colorés. - Dans le menu activation des sous-titres, je demande activé >> s'affiche alors en PERMANENCE en bas de l'écran "ce programme n'est pas sous-titrée en français" sur les 3 chaînes de la RTB ma

Question

1.2K

8

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Solution officielle

New contarct has not been received yet...

Dear, Hello, Bonjour, Please let me ask Voo experts about my issues. I asked your colleague to get rid of the TV subscription from my subscription, meaning keep using my internet and my mobile.   Finally, I reached your colleague, and the TV box was sent back to Voo by B-post. And, I

Problème

29

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Language options

Could we please get the option of original comments or commentators in English? Or the option to change language? As I watch UFC for 5 years on Telenet, since 1st of January it moved to VOO sports, and they only speak French.... and I don't.... And they keep talking the full length of every show....

Idée

70

1

1

I'm sorry, the service is only available by phone. Indeed, some colleagues also speak English, so don't worry :-)

 vers la conversation : 

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CANCELLATION of my VOO television and mobile subscription

Hello, I have modified my VOO contract last month, which i just remain the Internet only. However, in my VOO subscription, VOO television and mobille are still there. Could you please help me cancel all of them? My numero de client: **** Mobile: **** Thank you!!

Question

Solution acceptée

Hello cupcake20x12, Unfortunatly there isn't a specific option to get this information with La box .évasion. I found a little trick though... When your in the VOD catalogue, begin a search by typing "VOST". The results will show you the movies that a

 commenté 

il y a 8 ans

 vers la conversation : 

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voo films to rent

Hello Everybody, I would like to rent a film from the VOO catalogue and I don't know how to find out if the film is broadcast in English. When I look at the "bande d'annouce" it is always in French. Any help would be much appreciated. Thank you.

Question

I can totally understand, don't worry. Knowing that it's indeed difficult to get an English-speaking caller on 078, don't hesitate to ask your questions here if you need to.Sorry again for the inconvenience!

 vers la conversation : 

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Internet problem in Casteau

Again without internet in Casteau!! I am trying to contact VOO support but I can't!!!! A lot of problems with internet the last period. Maybe is time to change VOO

Problème

Solution acceptée

Hello @Nita,   The information given by @Marcs are correct.In order to cancel your products, you must contact 04/266.41.14. If the person on the other end of the line does not speak English, she will transfer you to another colleague without a

 commenté 

il y a 1 an

 vers la conversation : 

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VOO Internet Cancellation Request

Good morning, I am trying to terminate my VOO internet service however, I am unable to reach anyone that can assist in English. I'd like it cancelled immediately and to know where I can bring my equipment. My customer number should be annotated in my profile. Any assistance is appreciated.  

Question

Solution officielle

Hello @schildpad Could you please indicate your client number in your profile so that I can access your file?  We have English-speaking staff in the customer satisfaction department.It is surprising that they have changed your contract.&nbs

 commenté 

il y a 1 an

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Customer service in English?

Hi, i wanted to cut my service with voo but instead their increased my cost. I have called them several times to ask question but they don’t seem to have anyone working there who can speak English. Could someone help me on what do i need to do to cancel the service? Many thanks for any help!

Problème

Hello @richardhyde, As explained by @Marcs , if you want to cancel your contract, you must contact the direct number 04/266.41.14, which is the department that handles cancellations.   Please let me know if you have any problems reaching the n

 vers la conversation : 

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Moving out / Need to Cancel Internet Contract

Hello, I am trying to contact voo to cancel but am going round in circles. My account is 00XXXXXXXX and Cancellation date is 080224 (8 February 2024). Please help. Kind regards Richard Christopher Hyde

Problème

urbainarthur Your french is better than my English, congratulation :wink:

 commenté 

il y a 6 ans

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Faites connaissance avec La Communauté !

Bonjour et bienvenue ! Le Forum VOO est un lieu d'entraide, mais aussi surtout de partages ! On a très envie de mieux connaitre notre Communauté, alors n'hésitez pas à nous dévoiler vos petits secrets :grin:Nouveau venu ou habitué des lieux, présentez-vous ! Pourquoi se présenter ?Beaucoup de mem

Article

Rodrigue: Do you speak English? Vlaams spreken? Parli italiano?

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le Telenet ouvriras en wallonie ?

bonjour j'ai lu un journeaux du dheure https://s16.postimg.org/c0wis6c11/Telnet_revient_retour_wallonnie.jpg Est ce que l'année prochaine, le telenet serai ouvert en wallonie ? Est ce que si peut etre arreté chez voo ?? quoi je ne comprends pas ? bon lecture Rodrigue

Question

Hello victorfvm, Sorry, but I don't speak Portugese. Can you speak english, or french ?

 vers la conversation : 

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4100 block

Eu não posblocso obter o serviço interativo do site quartie pelo número 4100 que funcionou anteriormente, por favor desbloquear o serviço.

Question

Hello English Premier League 2022-23 Live Streaming & TV Channels, EPL 2022-23

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Premier league

Bonjour, des nouvelles concernant les droits tv de la premier league 2022-2025 ?

Question

I called many times and I requested someone who would speak English. However, there is no-one from the support team.

 commenté 

il y a 2 ans

 vers la conversation : 

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Cancel the internet subscription

Hello, I would like to cancel the subscription on 31 October 2022 because I am leaving the country. If I remember correct this is a combo of Internet, TV, mobile. I want to cancel all of them.I have tried many times the previous days the phone number provided by your colleagues, but the line is n

Question

Thanks Gilles.I tried this 04 266 41 14 and no english.From your reply is it my connection is already in cancellation process ? Kindly advise me .thanks

 vers la conversation : 

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want to cancel my internet

I have called 080080025 and 078505050...i dont know french.Keep getting different different number to call.But all medium is not english speaking. Could you please help me to cancel my subscription

Question