Promeneur
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2 messages
CANCELLATION of my VOO television and mobile subscription
Hello,
I have modified my VOO contract last month, which i just remain the Internet only. However, in my VOO subscription, VOO television and mobille are still there. Could you please help me cancel all of them?
My numero de client: ****
Mobile: ****
Thank you!!
Solution acceptée
Jessica G
Officiel VOO
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1.1K messages
il y a 1 an
Hello @pakech
First of all, I have removed your customer number and phone number from your post.
You are on a public forum. This information is private and personal. This information can be used for malicious purposes.
If you wish to cancel your mobile phone and TV subscription, you should contact my colleagues in the customer satisfaction department on 04/2664114.
My colleagues can be reached from Monday to Friday from 8:30 am to 6 pm.
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Solution acceptée
roylion15
Top Expert
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41.5K messages
il y a 1 an
Hello
To terminate a service, it is only this number : 04/266 41 14,
not possible by e-mail
I think that some people in this service can also speak English if needed.
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pakech
Promeneur
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2 messages
il y a 1 an
@Jessica G Fine! Thank you for your assistant!
I will try to contact with your colleagues. Can you provide me an e-mail adress as well? I can also try that way, because my French is not good enough.
Thank you!
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Jessica G
Officiel VOO
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1.1K messages
il y a 1 an
I'm sorry, the service is only available by phone.
Indeed, some colleagues also speak English, so don't worry :-)
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