want to cancel my internet

any help is much appreciated. I have scheduled a callback.However no response

Hello,

The right phone number to cancel your subscription is 04 266 41 14 , but don't know if there is someone who speak english.

Not sure it will be possible via the forum , normally they are no more allowed to do it .....

( I am not a Voo employee )

Thanks for your help.no, it is not english.I am trying to find out some english speaking customer care number in VOO

Here you have to wait until a voo "official" read this subject ....

@Justin , @Antoine L , @Christophe C ,@Nicolas O 

Don't forget to put your customer number in your forum profile.

I updated my customer number in my profile...I got many customer care numbers.But all IVRS is french only.So i am not able to select any single option.

I am really looking for some help or some english speaking customer care number for VOO.

Hello @bvijaycom,

It is the only way to cancel a contract with our society.

Rest assured that speaking english agents are available when you call this number.

I can notice that you have touch someone, the date of the cancel is the 21 of this month.

Have a nice evening.

Thanks Gilles.I tried this 04 266 41 14  and no english.From your reply is it my connection is already in cancellation process ?

Kindly advise me .thanks

Hello @ Balakrishnan,

Following the telephone contact you had yesterday, a note was left saying that you will be contacted again on your mobile phone, the service calls on a private number, do not hesitate to

pick up.

I remain available.

Sure.I will be available on the phone.Thanks for your help.