Impossible de trouver ce que vous cherchez ?
Officiel
Accepté
Sans réponse
Filtres avancés
Résultats de la recherche (95)
I can't send you a document indicating that the cancellation was done in September because it was done in October. But I asked for the correction of the October invoice. You can therefore refuse the payment in zoomit :)
Résiliation VOOmobile - déménagement à l'étranger
Nous somme démanger a létrangers le 12 Julie. Jais résilier ma VOO mobile numero plusieur foirs. Dans la site web, par émail et par contacter le service 5050 plusieurs fois. August, septembre et maitenent. Mais c'est impossible ! ! Veuillez confirmer svp la réception de ce Resilliation. Meilleures s
Question
Hello @Urszula, we cannot meet your request via this channel. You can, however, send an e-mail to the cancellation department. Here it is: [email protected]. I stay available. Take care of you.
Cancellation of contract
Hello, I have been trying to reach you by phone to terminate the contract but I am unable to get though. Could you please advise if I could cancel online or by other means? Thank you!
Question
Hi, they ask a proof that you leave Belgium just to be able to stop your contract at the right date for example the 25, because in a normal cancellation it is always the first day of the next month.
want to cancel contract but expecting documentation
I want to cancel my contract as we are travelling from Belgium and we are vacating the current house. But VOO ask for proof. why is it required to provide that? we are cancelling after 3 years. we tried multiple times but didnt receive any help.
Problème
Hello Daphne, I've just received confirmation that your cancellation is in order and dated 19/08/2022. You will receive a letter with the information you need to return the equipment. I am still available.
Cancel my contract
Hi, Because I am moving to another country, I need to cancel my contract. I tried to call for a couple of weeks, but when I finally got to speak to someone, he said he was going to send an email with all the details, and nothing followed. Thanks in advance for any help!
Question
Hi, i attempted to cancell my subscription - i have sent 3 cancellation requests but i recieved no comformation by email or a call from your representatives. whta should i do with the modem? I have already left the country.
Procedure to cancel voo internet contract
Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!
Question
Résilitation
Hi, i attempted to cancell my subscription - i have sent 3 cancellation requests but i recieved no comformation by email or a call from your representatives. whta should i do with the modem? I have already left the country.
Question
•
Ma connexion Internet
Thank you Marie S, I would like to finish this once and for all. Please send me an official document (pdf) that confirm cancellation mentioning 24/09 and a letter reference, so that I can proove my cancellation. My email adress is bjorn.ahrensbach
Résiliation VOOmobile - déménagement à l'étranger
Nous somme démanger a létrangers le 12 Julie. Jais résilier ma VOO mobile numero plusieur foirs. Dans la site web, par émail et par contacter le service 5050 plusieurs fois. August, septembre et maitenent. Mais c'est impossible ! ! Veuillez confirmer svp la réception de ce Resilliation. Meilleures s
Question
Hello @spodocomodo, To submit a cancellation request, we always ask our customers to prefer calling to avoid a long wait. I am currently blocked by the IT system from entering the cancellation, I will take care of it tomorrow and I will come
Résilitation
Hi, i attempted to cancell my subscription - i have sent 3 cancellation requests but i recieved no comformation by email or a call from your representatives. whta should i do with the modem? I have already left the country.
Question
Hello, I tried calling the number that was provided at a VOO point for cancellation of internet subscription (04/266.41.14) but without response, on weekdays it says the office is closed. How else can I send a request to register cancellation? I will
Procedure to cancel voo internet contract
Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!
Question
Hello I would like to cancel the subscription on 31 October 2022 Please confirm acceptance of my subscription cancellation request Do let me know if anything required from my side
Procedure to cancel voo internet contract
Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!
Question
Hello @koolamit071984 , I see that the cancellation has been recorded for the 05/10, after a call. Everything seems to be in order. If you have any other questions, I remain available !
Cancellation of my VOO Internet contract
Hello , I'm a VOO customer. I m leaving Belgium permanently on 5th October 2024. I would like to cancel the internet subscription from October 5, 2024 Please confirm acceptance of my Internet subscription cancellation request. Do let me know if anything required from my side. Regards, Amit Kulkarni
Question
Hello @Raimonta, I can see that your contract has been cancelled today. Did you switch to another provider ? What is the reason of the cancellation ?
Cancellation of internet contract
Hello, I have called for a lot of times but unfortunately no English speaker available in your call center. Today, I received an invoice for the two first weeks of May. I need the internet connection until end of May and after that I want to disconnect. Please help me. Please call me back. Regards,
Problème
Hello @njramu, As already indicated, I do not have the possibility of registering your request for cancellation, only the cancellation service can do it. You have to try to call them again, I don't know how to do anything more at my level.
Request to termination of VOO Connection as I will switch to Orange.
Hi VOO Team, I recently joined Orange Belgium as their employee and would like to use benefit of employee discount, hence I would like to terminate the home internet connection with VOO (I think soon both companies will be operating together after the process of acquisition is completed). I called t
Problème
Hello @Roo, I've made a request to the relevant department to check the status of your cancellation request. I'll get back to you as soon as I have a reply from them. I'll be in touch.
Cancel my contract
Hi, Because I am moving to another country, I need to cancel my contract. I tried to call for a couple of weeks, but when I finally got to speak to someone, he said he was going to send an email with all the details, and nothing followed. Thanks in advance for any help!
Question
Solution officielle
Hello @Prakash, I'm sorry for the inconvenience. I see in your file that a response was made to you yesterday via your Facebook post. The cancellation will be effective today. You will soon receive the documents in order to return the device.
Service disconnection request
Bit of story Below - Summary Can someone please acknowladge that my disconnection request has been taken up and service and charging stopped ASAP. Storyline- a) Internet started to get patchy starting this month. b) Frustated tried calling customer care - no success. c) decided to disconnect VOO . G
Question
Moving out / Need to Cancel Internet Contract
Hello, I am trying to contact voo to cancel but am going round in circles. My account is 00XXXXXXXX and Cancellation date is 080224 (8 February 2024). Please help. Kind regards Richard Christopher Hyde
Problème
•
Ma connexion Internet
Hello I would like to cancel the subscription on 27 January 2022 Please confirm acceptance of my subscription cancellation request Do let me know if anything required from my side
Procedure to cancel voo internet contract
Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!
Question
Hello @christin, The cancellation of the number can only be done through our customer service at 078/505050 (2 then 4 in the menu). Note that few advisors speak English. Do not hesitate to have a French speaker by your side during the call.
Cancel my sim card subscription.
Hi good day to everyone, I've been trying and trying to call customer service to help me cancel my sim card subscription.. I keep on paying the bills that I'm not using. So can please someone help me to cancel it.
Problème
@Andrii The number ending with **33 ? I can cancel this number, however, you will be charged for the whole month of May and the number will no longer be usable. Would you like me to encode the cancellation immediately?
Nobody can call me.
Hello. If nobody calls me or i call myself for a long time. As a result nobody can call me. and after that i am receiving a sms about This person has tried to reach you 1 time without leaving a message. The last attempt took place on 04.05, at 17:42.
Problème
Hello Karolina, Here is the link for the cancellation request via a form: http://spr.ly/61216jbJaK I remain available, Sandro
Gilles N
commenté
il y a 1 an
vers la conversation :
0
0
Termination of contract
Hello, i tried to call the provided phone number 04 2664114 to cancel my internet as I will be moving out of country but it is not possible for me as I dont speak French and they are not speaking English. I ask for other colleague but not possible. Can you please advice me how to procede or if someo
Problème