Résultats de recherche (31)
Cancel phone subscription
Hello! I'm trying to cancel my voo subscription since 3 weeks now. I've lost my phone and I have no sim card and I reported it but they still charge m
Cancel BeTV subscription
Hello, I would like to cancel my BeTV subscription (only the BeTV). What do I need to do? Is it something I can do from here? (forum) Thank you in
Transfer VOO Subscription
Hi, I would like to transfer my VOO subscription to the new tenant who would occupy my house from next month. Can you please let me know if this can b
How to cancel my subscription ?
good morning I spoke with your service clientele over the phone and it seems there is a formulaire résiliation, which however it is impossible to find
Change of subscription
Good afternoon, I have the subscription NET toudoo (75Mbps, 100GB), and I would like to change it. So I would like to know if asking here in the forum
We want to upgrade our broadband subscription immediately from SOLO Light to SOLO Relax
Hello, We are currently on a SOLO Light broadband contract with VOO since 2017. We are already over the data limit for the month (100gb) and want to u
Internet Subscription Cancellation
Hello, VOO has been wonderful in terms of both product and service. Unfortunately, I am moving abroad by the end of this month and need to cancel my
When will I get a new subscription to VOO ?
It's been 3years that I'm paying voo internet but till now I still don't know my personal or private Internet??im great full to my friend who made me
I want to change my internet subscription
Dears Due to the current situation, as we working from home I have some uploads/downloads to the company network and my wife also doing the same, I wo
How do I cancel my subscriptions
Hello, I requested to cancel all my subscriptions through on-line but did not get any e-mail reply or phone call. I tried 0781 50 50 50, but the numbe
How can i terminate my home internet subscription?
Hello. How can i terminate my home internet subscription? My Subscription: Pack a la carte- NET wahoo (125Mbps, unlimited) Because I'm moving out of
Have Duo wahoo but cannot watch TV
I have a DUO wahoo subscription but cannot watch any TV channel or on demand on my .evasion. All TV channels (except one) state "s'abonner..." and on
Cancellation & moving abroad
Hello, I would like to cancel my Voo subscription. When I call 078/50 50 50 your colleagues tell me in English that they don't speak English. So may
Changing subscribers ?
Dear Voo, I am moving from Belgium to Norway and new tenants are taking over my Apartment. They also wish to take over my Voo Subscription and my ques
Slower internet 21 June (from average 107Mbps to 70Mbps)
In the month of June there were several internet interruptions, longest 1 hour and 22 min on Wednesday 12/6. I have daily small speedtest running, wh
Upgrade from Toudoo to Wahoo
Bonjour, I am currently subscribing to Net Toudoo (75Mbps, 100GB), and would like to upgrade to Net Wahoo (125Mbps, Unlimited). My question is what i
Modem VOO in Bridge mode
Dears,With my Voo subscription I got the netgear modem however is not enough to cover some of my company needs (big house, dns server, guests wifi) so
Cost of Wi-Free ?
Hello, I'm not sure about the cost of Wi-Free. On your website, you say that 'Wi-Free is free of charge. No supplementary subscription required.' on t
Customer Service Unreachable when not speaking French
I am currently trying to get something resolved since August last year, but over the last months the customer service number doesn't want to help you
Change to 200GB in August 2016 Still not done
In August 2016 I had extra consumption (above the regular 100GB.) I then called the helpdesk and told them that I found it a bit unfair as new custom