O

2  messages

lundi 21 juin 2021 20:45

Cancellation of my mobile subscription

Hello,

I cannot cancel my mobile subscription by using myVoo and the contact form throws ERROR 500 all the time. Please contact me via my email address as I am no more in Belgium.

Officiel VOO

 • 

887  messages

il y a 3 ans

Hello @Onur ,

 

I see that you have sent an e-mail to the relevant department and that your request is being processed.

 

I invite you to wait until everything is in order in your file :-)

 

Thank you for your patience and understanding.

 

Have a nice day. 

2  messages

il y a 3 ans

Hi @Armony V,

It has been a week and I still see a subscription in my profile.
Can you please check the status?

Thank you.

Onur 

Officiel VOO

 • 

2.6K  messages

il y a 3 ans

Hi Onur,

 

I just took care of the cancellation of your mobile subscription to avoid any unnecessary bills in July.

 

 

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