Hi, The voo officiels here on the forum speek a bit english, so they are able to help you, but they are not on duty the sunday, they will help you tomorow. They need your customer number you must write it onto your profile. And sorry for my englis

Hi, there are few officials on the forum now, they will sure answer but probably not immediatly.Maybe @Valérie P can help you.Don't forget to put your customer number in your profile(sorry for my "old school English" 😇)

Hello Lionel, Thanks for your contact. I've updated my customer number on my profile. So I will be glad if you an help this cancellation process. Best Regards, Adriano Nunes

Hello Lionel, Thanks for your contact. I've updated my customer number on my profile. So I will be glad if you an help this cancellation process. Best Regards, Adriano Nunes

Hi,You have always acces at "myvoo" ? if your contract is still active, you can see it there.If you can't control yourself and if you know yet your customer number, please put it in your profile, so one voo official can control it for

Hello Lenn, Thank you for your answer, the BeTV subscription was an extra aside of the my TV and internet subscription.I already have my subscriber number in my profile!! Mauricio

Hello Crazyboii The customer number you entered in your profile is not correct. If your problem is still present, can you modify it, or send me a private message with your complete address?

Si vous parlez du "Network profile", je remarque qu'il est configuré "Public" sur mon PC Desktop et "Private" sur mon portable.

Bonjour, I have just re-subscribed to Voo, and I also would like to recreate my MyVoo account. Would you mind sending me the activation code for my new client number (which I have already changed in my profile)? Un grand merci d'avance. Dona

Bonjour, mon numéro clients et sur mon profile, non ses le même numéro et j était déjà chez voo, j ai juste repris une nouvelle carte sim et refait un abonnement ?

Voilà j'ai complété mon profile. Je vous informe que le problème est résolu pour un numéro de mobile. Le deuxième je ne ais pas le testé pour le moment. Bien à vous

bonjour Je vous conseille de demander a un officiel Voo de passer votre ip en public. N'oubliez pas également d'insérer votre numéro de client dans votre profile.

Bonjour Bribri, Je vais vérifier ce qu'il se passe sur votre réseau. Pouvez-vous indiquer votre numéro de client sur votre profile ? Je vous remercie d'avance !

Priviet :wink:3 days ? its short time to do it i think but one voo officiel will sure help you.If it is not yet done, write your Customer number in your profile.I will warn the officiel about your request.Da svidania

Ce n'est pas moi qui ai posé la question mais avec les vacances qui se profilent la réponse m'intéresse. Un grand merci à toi Xena ! :wink:

Hello. It depends of the way you subscribed to Betv. If you subscribed as an option on your VOO subscription, it can be cancelled by a VOO official here (don't forget to put your subscriber number in your forum profile) or directly via myVoo.

In the part subsciption, do you have some information ?I have the name of my contract and i think that if yours is canceled there is no name anymore.All my services are taged "activated" but yours ?Also in the part "my profile" t

Bonne idée, à l'occasion des barbecues qui se profilent à l'horizon :) Petite touche fruitée qui change des autres bières. Basilic et ananas : je serais curieuse de tester !

Hi @Megan E How dit you receive your bill habitually ?There is nothing in your myvoo account ?A voo official will certainly help you very soon, be sure that your customer number is in fact in your profile, attention, if you have write it on the previ

Hi, I thing that 2 days will be short for canceling all your services. Generaly the cancelation is effective the 1st of the next month. One official voo team will probably help you but the need to know your Customer number, if it is not yet donne,