Bonjour, Je me permets de vous contacter car je suis client chez Voo depuis environ 2 mois. Depuis ce jour, je n'ai pas accès à une connexion wi-fi correcte. Je m'explique, sur mon ordinateur (ainsi que sur celui de ma compagne), je capte très bien le signal wi-fi mais sur le "logo" affichant l'int

Bonjour, je n'ai plus de connexion internet et le no d assistance semble saturé. Y a t il une possibilité d avoir un support pour établir la connexion?

bonjour j’ai perdu mon code puk et lorsque je vais sur myvoo celui-ci ne s'affiche pas. J’ai appelé le 5050 et mon numéro de client ne correspond pas à mon numéro de téléphone et j’ai pourtant vérifié plusieurs fois. Que faire ?

In the month of June there were several internet interruptions, longest 1 hour and 22 min on Wednesday 12/6. I have daily small speedtest running, which started reporting remarkable slower speed since 21/6 of that month.I've a NET Wahoo subscription which gives 125Mbps, previously speeds average at

I have been experiencing pathetic experience with VOO internet since last week where internet goes down all of a sudden. After sometime it comes back again but damage is already done during the outage. This is so frustating and embarrasing especially during office meeting where you are discussing so

I have been experiencing pathetic experience with VOO internet since last week where internet goes down all of a sudden. After sometime it comes back again but damage is already done during the outage. This is so frustating and embarrasing especially during office meeting where you are discussing so

You have bothered me. I wrote that I applied Voo on 3th August, your  technicians did not come to make installation and my address is wrong in your records. An email have reached me this afternoon and I am schoked. Installation appoinment is on 28th August and again again again again again my

I have recently moved to new place and I want to change the ownership to my name. How can I change ?

Bonjour, depuis un moment le guide TV de ma box évasion m'indique énormément de "pas d'information disponible", comment résoudre ce problème ? Merci

Hello. If nobody calls me or i call myself for a long time. As a result nobody can call me. and after that i am receiving a sms about This person has tried to reach you 1 time without leaving a message. The last attempt took place on 04.05, at 17:42.

Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!

Hello,It’s been weeks now since I started losing internet signal on daily basis and frequently enough to make it impossible to work from home. I’ve called technical service on numerous occasions and had 2 technicians come to my home to try and fix it. Unfortunately, all they did was to change a mode

The coverage throughout the home is bad, I just received installation today. What can be done to resolve?

Bonjour, I am currently subscribing to Net Toudoo (75Mbps, 100GB), and would like to upgrade to Net Wahoo (125Mbps, Unlimited). My question is what is the process for this upgrade? Will there be any additional fee for this change? My current subscription also includes a reduction fee (-10 euros wit

Hi there - I have a small question about moving my subscription from one address to another. We are due to move over the weekend of 2-3 January but we will have the keys to new flat next week. Is it possible to arrange the connection to voo in the new place while also keeping internet from my curre

Hi, Because I am moving to another country, I need to cancel my contract. I tried to call for a couple of weeks, but when I finally got to speak to someone, he said he was going to send an email with all the details, and nothing followed.  Thanks in advance for any help! 

I twice sent the form to cancel the contract and I did not get an answer. why?