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Also waiting and using all my data for work, no news except a SMS at 12.30 :/
No internet in Uccle?
All day there is no internet, we are working from home and are using data. Any solution?
Problème
Solution acceptée
Hi @Thorsten_W, You can use your mobile subscription worldwide but there would be extra costs outside EU. Here are the international mobile rates. Be careful because the mobile data is very expensive. It is not recommended. If you chose
Mobile data using in Canada
Hello, I've one question. Is it possible to use our mobile phone contract in Canada? If yes, what are the costs? In my account I find only an option to extend Europe wide data using but not worldwide. Thank you for any help in that case. Regards,Thorsten
Question
Solution acceptée
@DVA Bonjour, Oui il y a un workaround, c'est l'enregistrement manuel.
Enregistrement
Bonjour, je viens de passer à VOOTV+ il y a qq jours et pour la seconde fois je constate que l'enregistrement du second épisode d'une série TV n'a pas été effectué (pourtant le petit R d'enregistrement était bien présent) Y a-t-il qqch que j'ignore ? Problème de paramétrage ? combien d'enregistrem
Question
Hello, for now it is working, no more lost packets.
Internet issue Woluwe Saint Pierre
Hi, Since yesterday evening I have an issue with my internet connection. I use the modem in bridge mode so I can use my firewall/router. Everything was working fine but yesterday evening started to see loss packets and connection offline on the gateway. Unable to release/renew the IP on the gatew
Question
It worked, thank you!
Wifi not turning on(Technicolor modem)
Yesterday around 1400 my wifi stopped working on my Technicolor modem. I have restarted the modem several times. It always has a stable @ light, but the wifi won't turn on. I followed the steps in the guide to turn on the wifi, hold the button for 10 seconds. But when I touch or h
Problème
However unfortunately now the speeds are extremely low - 17mbps download... luckily its after working hours ✅
problems with internet stability since package upgrade today
I have upgraded my internet package to Giga max (1gbps speed). Today the technician came and performed the upgrade. The speed was immediately heightened to 450-480mbps. Everything seemed to work fine, but half an hour after the technician left, my internet stopped. After resetting the modem/router
Problème
Hello, Thank you. It is working now Thanks, Rajesh
My Internet connection is down
Hello, My Internet connection is down for couple of hours Please may I request you to resolve the issue at the earliest. Thanks, Rajesh
Problème
Hi Gilles, I think a technician would be better, as I'm working from home. Many Thanks
VOO modem issues (No DHCP, No Internet)
I have a random occurring issues with my VOO modern, 1) The first is where all connected devices are disconnected from the network (both LAN and WiFi). When checking my mobile's WiFi I can see that the phone is unable to get an IP address from DHCP. This is resolved by re-starting the VOO modem.
Problème
My Evasion works also on another subnet 192.168.50.x none problem. Your problem is now solved , good news !
evasion tv box in bridge mode
Hello, I am running in bridge mode (router technicolor). The connectivity is ok and is on the subnet 192.168.1.0/24. Getting almost no channels working, one of the few working is channel number 3.
Problème
We have applied a rollback to the workaround route
Voix de robot sur discord
Bonsoir, Voici maintenant 2 jours qu'avec un ami nous avons tout les deux des voix de robots sur discord. Lui étant sur Mons moi sur Liège. Nos connexion sont excellentes niveau speed test, aucune déconnexion en jeu,... Le seul problème vient de la latence détecté par discord qui tourne dans le
Problème
Internet connection
Hi, i have terrible connection since the morning. I switched on and off my box, still no improvement. Is it because of the works of this morning? Any help?
Problème
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Ma connexion Internet
I am sorry, but this is happening on a regular basis. What is the problem? It is again not working today.
No internet in Ixelles - again
Hello, again, we have no internet in Ixelles- last time it was cut on Friday for several hours. What is going on and when will it be back?
Problème
No internet in Uccle?
All day there is no internet, we are working from home and are using data. Any solution?
Problème
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Ma connexion Internet
I changed I am using 1024 for https, that is translated in 443 internally.Actually last time one of your colleagues did something (clean cache/reset....etc...)an it worked.
NAT ne fonctionne plus sur un voo Technicolor TC7210.V
Bonjour, Jusqu'à hier, j'avais un NAT regle, qui transmettait de 50000 à 8080 sur une IP interne sur http. Je veux ouvrir un autre NAT pour transmettre la même IP sur https 443. Après cette modification, aucun des NAT ne fonctionne plus, j'ai supprimé / redémarré ... sans succès. Pourriez-vous m'
Question
Hello Simon & Caroline, To confirm - yes, since your reply everything is working well. Thanks for your help :) Maksim
Internet issue in Jodoigne
Dear VOO team, We had issues with Internet for about a month now - it has been on and off all the time. I spoke to my neighbors who have VOO and they are also experiencing same issue. Now, since yesturday we completely lost connection at home. My customer number is 0022231962, can you please chec
Question
Hello @Michel4990, I'm sorry for the inconvenience. A breakdown is currently affecting your region 😔My colleagues are doing their utmost to resolve the problem quickly. However, I see that your modem has been online for more than 40 days. T
Connection goes down due to several errors
Hello, My internet connection goes down and comes back online: 5-1-2023 11:00 until 9-1-2023 16:00 11-1-2023 12:00 until 17:00 12-1-202318:00 until 18:30 14-1-2023 18:00 until 18:20 15-1-2023 06:00 until 06:30 Before this period there were no issues and the situation in my home is totally unchanged
Problème
Solution acceptée
Demande de geste commercial par rapport à la situation
Bonjour, Mes 2 voisins et moi-même avons été confronté à tes problèmes journaliers sur la disponibilité des services VOO pendant plus d'un an. Plusieurs fois par jour et surtout aux heures de pointes, nous n'avions plus d'internet, de téléphone et de TV numérique pendant un certains laps de temps.
Problème
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Ma facture
Hello again arsauv. I went back to my setting and the subtitles were in French. I've changed them to English and it works! Many many thanks..... and well done.
Subtitles on the BBC
Each time I change to the BBC I have to go to parametres and then put on the subtitles. When the programme comes to an end, the next programme has no subtitles and I have to go through the same process each time. I only have this problem on the BBC - other channels are working perfectl
Question
Thanks for following this up. I checked yesterday evening and everything worked like a charm!
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Opening port does not work (linux)
Hi all,please feel free to answer in French, my reading skills are ok, my writing skills poor to say the least.I've been trying to open a port on my machine to the outside world but I can't get it to work. Some info: OS: Linux Mint (17.2 Rafaela) Voo Netgear router in router mode. Cabled connection
Question