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To be completely honest, I doubt this will be solved today. I'm sorry. :sweat:

Problem With Activation of VOO Sim Card

I made an application to move my number from Orange to VOO. My Orange account was prepaid account. I clicked on the Activate SIM Card link on 28 April. Yesterday my Orange sim card was deactivated. And my VOO Sim Card is not activated yet. So I do not have any active sim card until yesterday. My q

Question

Great. I didn’t even get a sms. I hope it gets solved today or I’ll be in trouble tomorrow..

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il y a 4 mois

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No internet in Uccle?

All day there is no internet, we are working from home and are using data. Any solution?

Problème

Bizarre ton document, il parle d'abonnement un peu, beaucoup, à la folie qui sont d'anciens abonnements et rien sur les abonnements actuels : Todoo, Wahoo et Tatoo !Bien vu ! J'avais même pas fait gaffe... On va peut-être revenir aux anciens noms ;

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Augmentation tarif VOO au 01/07/2016

Hellowwww, Sur my VOO, je viens de télécharger ma facture. Sur celle-ci il y a : ( Mais aucune annexe sur la version digitale) Je n'ai pas encore reçu la facture " papier " en espérant y trouver cette fameuse annexe

Question

Good morning @Chiranjeevi,   As I told rohanchandarana and Jakaitis, the only service that can process these kind of requests must be contacted by phone. The number&nb

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il y a 1 an

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Procedure to cancel voo internet contract

Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!

Question

Today j'ai ma petite vignette. Affaire résolue :cool: my itou :$

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il y a 7 ans

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Easy Switch : La procédure sera d’application à partir du 1er juillet 2017

Hellowww, La procédure Easy Switch sera d’application à partir du 1er juillet 2017 Le plus important étant ceci : - Easy switch limite les risques de double facturation ; l’opérateur quitté doit cesser de vous facturer ses services au plus tard à la fin du jour qui suit le jour où il a été inform

Problème

You can call, it’ll probably be faster. There are not many officials on Saturdays and they are off on Sundays but it’s too late for today , call tomorrow morning from 9 AM. 

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New Gigamax Client - Issue with upload

Hello everyone, I connected today as a Gigamax client in Ixelles. After checking with Speedtest, my upload is constantly stuck on 0.1Mbps upload. As I don’t have an Ethernet cable available to test from the router (Technicolor), is this something that takes time to get fixed or should I re

Problème

No the technician has not come ... No one has come even today .... Can you please check and confirm what is happening please ? And when is the technician going to come ?  Regds  Sumeet 

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il y a 3 ans

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Status of my order number: 107329987112

Hello I have completed my order and wanted to know the next steps as to when the installation will happen or will a technician be sent to my house. my order number: 107329987112 Regds Sumeet  

Question

je confirme que je veux passer en abonnement trio todoo (54,95 euros) en gardant mon voocorder .

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il y a 8 ans

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Passage au voo toudoo

Bonjour, Pour le moment j'ai le pack trio un peu a 34-35 euros je pense + 18 euros de télédistribution et j'aimerais passer au pack trio todoo mais je ne sais pas quel sera la différence de prix ? Est ce que je de devrai payer l'installation etc ou la box evasion ou autre ? Un grand merci

Problème

Thanks @Marcs,My client code is already on my forum profile.Today the situation has not changed. I still have no internet at my place.

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Internet not working

The internet connection is not working since this afternoon. I have the red light (@) flashing. I tried to disconnect and reconnect the cables multiple times and to restart the modem 3 times with the same result. Is there a problem in my area or with my connection?

Problème

Hello @Jakaitis, Sorry, I've got the wrong file! There is an active number on your file. If you want to stop the subscription and keep the active number on a prepaid, you'll simply need to port the number in that case. The last thing we need t

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CANCELLING VOO Mobile

I have been trying to cancel my VOO MOBILE subscription for two months now. I have tried calling the hotline and no one ever picks up. I have sent several emails to the billing and administrative departments but I am still getting bills. I want to cancel this service now! How do I get someone to act

Problème

I am planning to pick it up tomorrow evening, could you please get the issue fixed from your side ? I don’t know why it was working smooth over weekend and today it came back to hell.

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Pathetic internet disruption

I have been experiencing pathetic experience with VOO internet since last week where internet goes down all of a sudden. After sometime it comes back again but damage is already done during the outage. This is so frustating and embarrasing especially during office meeting where you are discussing so

Problème

Panne à 1050 Ixelles

Hello, I don’t have any internet connection today since afternoon and did not get any response on calling to customer support. Can anybody here help me resolve this issue.

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@Gilles N Good morning/Bonjour. I could receive a copy of the contract today. I appreciate your help. Thanks a lot. Best regards, Yasuhide   

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New contarct has not been received yet...

Dear, Hello, Bonjour, Please let me ask Voo experts about my issues. I asked your colleague to get rid of the TV subscription from my subscription, meaning keep using my internet and my mobile.   Finally, I reached your colleague, and the TV box was sent back to Voo by B-post. And, I

Problème

@Marcs oui, c'est l'ancien pack trio Todoo avec le mobile séparé. Merci!

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il y a 1 an

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Augmentation prix VOO

Bonjour, Question bête mais j'aimerais savoir quand s'appliquera la fameuse augmentation VOO qui est annoncée ici même depuis longtemps, ainsi que dans les médias ? Je viens de recevoir ma facturation pour février, celle-ci est moins chère qu'à l'habitude (rien de significatif, 0.01€ lol, mais je

Question

Dear @Gilles N, Thanks for your response! A did arrive today at the designated time, but there was no response on the other side strangely. Regards, Chiranjeevi

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Procedure to cancel voo internet contract

Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!

Question

WiFi access

I was connected on VOO at home today but unable to connect with the password left by the technician. kindly help. 

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Heu si ...On n'a vérifier 2x il a la même chose que moi qui suis limité à mon VOO todoo...

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il y a 7 ans

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Panique chez le voisin

Ce soir mon voisin viens sonner à la porte en me demandant si j'avais de la connexion. Indépendant il avais déjà téléphoné pour qu'on lui envoie un technicien (disponible dans une semaine). Il bosse comme un fou de la journée et n'a pas vu l'équipe de sous traitants qui dans notre quartier a remplac

Problème

Hello Melanie Thanks for the clarification. I am hoping that the technician will turn up today. In case you want to cross check please do that ...... I am at  🏡 only  Regds  Sumeet 

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il y a 3 ans

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Status of my order number: 107329987112

Hello I have completed my order and wanted to know the next steps as to when the installation will happen or will a technician be sent to my house. my order number: 107329987112 Regds Sumeet  

Question

Internet connecting

Dear, the internet connecting doesnt work today. I need it. I live in Brugmann Av. 383. I restarted everything. What to do?

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We’re putting back the temporary workaround, i3d and VOO were in communication today to apply a more permanent fix with the original routing but clearly it didn’t stick! My apologies.

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Voix de robot sur discord

Bonsoir, Voici maintenant 2 jours qu'avec un ami nous avons tout les deux des voix de robots sur discord. Lui étant sur Mons moi sur Liège. Nos connexion sont excellentes niveau speed test, aucune déconnexion en jeu,... Le seul problème vient de la latence détecté par discord qui tourne dans le

Problème