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Cancellation

Hi, I've requested a cancellation of my internet subscription but I never received a confirmation letter or email (customer number: 0022140726). The cancellation date I've requested (31st of October 2021) has now passed and the internet connection is still working. I would like to know if the cancel

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Cancellation of VOO internet

Hello team, I have submitted online request for cancellation of VOO Internet in mid December-2024 and also called the customer support team. I have already submitted the VOO modem via bpost. I have received the invoice for complete December month. I think my subscription is not cancelled yet. Can yo

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Cancellation of my VOO Internet contract

Hello , I'm a VOO customer. I m leaving Belgium permanently on 5th October 2024. I would like to cancel the internet subscription from October 5, 2024 Please confirm acceptance of my Internet subscription cancellation request. Do let me know if anything required from my side. Regards, Amit Kulkarni

Question

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Solution acceptée

Contract cancellation

There are more then three weeks no Internet at our home untill today(27/11/2018), we aksed two times technical come for repairs but no of them fixed the Internet problem, there are still no Internet in our home caused us a lot of trouble, we can't study and work at home. We've made our troubles clea

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Solution acceptée

Account Cancellation

Merhaba, Aboneliğimi iptal etmek istiyorum. Müşteri numaram "00*****". İnternet aboneliğimi iptal ettim ve ekipmanı teslim ettim ancak mobil hattımı iptal etmek için 042664114 numaralı telefonu aradım ancak Fransızca bilmediğim için işlemi gerçekleştiremedim. Mobil aboneliğimin de kapatılmasını isti

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Solution acceptée

Cancellation of Contract

Hello Team, I want to cancel my voo contract, but I am not able to do so I tried 04 266 41 14 contact number, but no one's picking it up, can you please help me in this Please note: I am leaving belgium by 3rd November and need to cancel contract and return the device before that

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Solution acceptée

Voo internet cancellation

I have canceled my Voo internet connection but have a not received a confirmation email or information about how to return the voo router . Can someone help with this ?

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Solution acceptée

Internet subscription cancellation

Hello, I would like to cancel my internet subscription on 30 June since I am moving out of the country. Can you please help me with that? I have registered in the forum with my customer number. Please let me know if you need any additional information. Thanks,

Question

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Solution acceptée

VOO Internet Cancellation Request

Good morning, I am trying to terminate my VOO internet service however, I am unable to reach anyone that can assist in English. I'd like it cancelled immediately and to know where I can bring my equipment. My customer number should be annotated in my profile. Any assistance is appreciated.

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Cancellation of contract

Hello, I have been trying to reach you by phone to terminate the contract but I am unable to get though. Could you please advise if I could cancel online or by other means? Thank you!

Question

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Cancellation of internet contract

Hello, I have called for a lot of times but unfortunately no English speaker available in your call center. Today, I received an invoice for the two first weeks of May. I need the internet connection until end of May and after that I want to disconnect. Please help me. Please call me back. Regards,

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Cancellation of my mobile subscription

Hello, I cannot cancel my mobile subscription by using myVoo and the contact form throws ERROR 500 all the time. Please contact me via my email address as I am no more in Belgium.

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Cancellation of Voo contract 0022110583

Hello, My name is Massimiliano, I am trying to reach the customer service to give the notice but there are two days that I am waiting on the phone up to 40 minutes without success. The last day will be the 30th of June. Can you please confirm me the process? Thank you Best regards Massimiliano

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Cancellation for leaving the country

I want to cancel my internet as I have left the country and cant get it disconnected online Thanks

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Solution acceptée

CANCELLATION of my VOO television and mobile subscription

Hello, I have modified my VOO contract last month, which i just remain the Internet only. However, in my VOO subscription, VOO television and mobille are still there. Could you please help me cancel all of them? My numero de client: **** Mobile: **** Thank you!!

Question

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Hi Bjorn Ahrensbach, I see that your cancellation request for your mobile was sent on 24/09. The mobile department did the mobile cancellation in October. Your services will then be cancelled at the end of this month. However, as you requested the

 commenté 

il y a 7 ans

 vers la conversation : 

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Résiliation VOOmobile - déménagement à l'étranger

Nous somme démanger a létrangers le 12 Julie. Jais résilier ma VOO mobile numero plusieur foirs. Dans la site web, par émail et par contacter le service 5050 plusieurs fois. August, septembre et maitenent. Mais c'est impossible ! ! Veuillez confirmer svp la réception de ce Resilliation. Meilleures s

Question

That's strange, as I told you by private message, it wasn't mentioned. I added it. I saw that the cancellation is already programmed for the internet and the television. I will make the cancellation for the mobile at the end of the month 😊

 commenté 

il y a 3 ans

 vers la conversation : 

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Cancel the internet subscription

Hello, I would like to cancel the subscription on 31 October 2022 because I am leaving the country. If I remember correct this is a combo of Internet, TV, mobile. I want to cancel all of them. I have tried many times the previous days the phone number provided by your colleagues, but the line is not

Question

Solution acceptée

Hello you need to call 078/505050 for cancellation of your contract now.

 vers la conversation : 

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Please Cancel VOO Contact

Hi, Please could you cancel my VOO subscription as soon as possible as I am leaving the country very soon? I have already tried to call 042664114 but it keeps coming back as invalid number. Thank you

Question

Hello @Prity,    I confirm that your cancellation has been taken into account at 20/12/2024.   The cancellation invoice has been issued and an amount of 4.43€ is in your favor.   Can we process the refund to the account number end

 vers la conversation : 

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Cancellation of VOO internet

Hello team, I have submitted online request for cancellation of VOO Internet in mid December-2024 and also called the customer support team. I have already submitted the VOO modem via bpost. I have received the invoice for complete December month. I think my subscription is not cancelled yet. Can yo

Problème

Dear, The cancellation has been completed .   Regards,

 vers la conversation : 

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Cancellation

Hi, I've requested a cancellation of my internet subscription but I never received a confirmation letter or email (customer number: 0022140726). The cancellation date I've requested (31st of October 2021) has now passed and the internet connection is still working. I would like to know if the cancel

Problème