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betv
When I watch a film that I have put on My Selection and stop the film for 5/10 minutes to make myself a cup of coffee when I resume the film it starts from the beginning and not where I left off. Very annoying. I hope somebody has an answer. I am very pleased with the service of VOO
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VOO TV +
Hello @Brus,The good old Ethernet cable is the safest way to connect to the internet and enjoy the highest speeds.The problem may come from the RJ 45 Ethernet cable. Change the cable to a certified gigabit Ethernet Category 5E (or higher).I invite yo
Enabling full duplex on modem
Hello! How to enable full sped on modem LAN ports? I get only 100mb/s on ports but 350mb/s on wifi. Modem is technicolor CGA4233 and it should have GB LAN ports.
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Solution acceptée
Home connection in Arlon - Again
Now it's recurrent, everyday there's a connection problem at my house. During the weekend, when it worked, the speed was 30.3Mbps /10.4Mbps. Tee contracted speed is 200mbps...I'm thinking on changing the provider because this is really bad service.
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Ma connexion Internet
Solution acceptée
Disconnected Internet this morning
I have reset my router but still not connected to the internet. Is there an issue with VOO at the moment?
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Ma connexion Internet
Hi, You also can cancel by letter : see 6.2. Termination by the Customer Without prejudice to the application of article 6.3, the Customer may, at any time and without giving any reason, terminate his Contract via the contact form available on the
Unable to cancel internet subscription
Hello, I have tried cancelling my internet subscription at the end of this month multiple times by calling 04 266 41 14. Either it doesn't connect or the operator says they don't speak English and I should "try again later". I am not sure what to do. It's expensive to make these long calls that resu
Problème
This did not work. I pressed the reset button in the back and the issue is still the same. I am also unable to log into the modem because there is no wifi to log into.
Wifi not turning on(Technicolor modem)
Yesterday around 1400 my wifi stopped working on my Technicolor modem. I have restarted the modem several times. It always has a stable @ light, but the wifi won't turn on. I followed the steps in the guide to turn on the wifi, hold the button for 10 seconds. But when I touch or h
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The technician came out today and stated that the connection at the pole got water into the cable and ruined the connection. @Simon B can you let me know when the 2nd technician is scheduled to come out and do more work at the telephone pole to keep
Internet Down - Naast 7062
My internet has been intermittent for the past hour and has gone out completely at least once. Do you have an ETA on when the connection here should be stable?
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VOO avec la Box .évasion reçoit le prix de l'innovation
source de l'article: http://www.digitaltveurope.net/437821/bt-discovery-eurosport-among-the-content-innovation-award-winners/ BT, Discovery Networks International, Eurosport and Videocon d2h were among the big winners at Digital TV Europe’s inaugural Content Innovation Awards last night. The award
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La communauté
Hello, I am experiencing the same issue, as your colleagues have not returned my attempts to connect with them. My customer number is 0022176706 and we will be leaving the country by the end of April 2023. We would like to request a cancellation o
Procedure to cancel voo internet contract
Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!
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Solution officielle
New contarct has not been received yet...
Dear, Hello, Bonjour, Please let me ask Voo experts about my issues. I asked your colleague to get rid of the TV subscription from my subscription, meaning keep using my internet and my mobile. Finally, I reached your colleague, and the TV box was sent back to Voo by B-post. And, I
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Mon abonnement VOO
Subscription duration
I just subscribed to Internet solo with the promotion offer 6 months discount of the price. However I didn't see anywhere what is the duration of the contract. (I know after 6 months the payment will be 52, not 38 euro anymore) but where can I see for how long is the subscription?
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Mon abonnement VOO
Hello @Hevesi, In fact, the 2 networks were split but they still had the same network name. I have distinguished them so that you can identify them. I invite you to try it and keep me informed.
Terrible signal - not able to do Zoom calls
Hello, I am a new customer, got my VOO modem installed last week. But oh the service is terrible. I work from home and need to do a lot of Zoom calls - but my calls keep freezing and break because of my bad connection. My laptop keeps sending the message "Your internet connection is unstable."&nb
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Hi, You can ask the change here on the forum (don't forget to put your costomer number in your profile) or by phone to the 078/50 50 50. There are no fees for the change. Of course, besause you are one old customer you don't deserve the welcome gif
Modify my pack for the new Wahoo?..
Hello, I would like to know how I should https://ometv.onl https://chatroulette.top https://omegle.wtf https://bazoocam.cam change my pack against the wahoo. How much will I have to pay? Will I also be entitled to the welcome gift? thanks alexsunny
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Question about installing services in my home
Hello, I made an online installation request on 03/29 and I tried to schedule the installation for 04/04/2024 but they say they can't change it because they can't find my order, in addition to the fact that when I placed the order online in the offers I chose the television and in the email they sen
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Mon installation Internet
Solution acceptée
voo films to rent
Hello Everybody, I would like to rent a film from the VOO catalogue and I don't know how to find out if the film is broadcast in English. When I look at the "bande d'annouce" it is always in French. Any help would be much appreciated. Thank you.
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Mes chaînes TV
Hello @mmsonder, The promotion did apply to the subscription.However, it is "normal" that the December period was not discounted. As indicated, the December prorata will be visible on the January period. I can see in the system that as the promotio
Bill problem for 10GB mobile plan subscription
Hi, I have a 10GB mobile plan subscription. I started to use 10GB mobile plan from 01.10.2023. Normally this tariff fee is 18 Euros but I have a 6,5 Euro discount for every mont for this tariff. I must pay 11.50 Euros. But you calculated the reduction wrongly and charged 15.48 Euros. I have not pay
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Solution acceptée
Extremely low internet speed since last night...
Hello,I noticed extremely slower web browser response late last evening (Sunday 24th), where the internet speed was between 5 and 15 Mbps, while upload below 0,5 (I live in Brussels, in WSP)...However this morning it is the same thing...Having two of us working from home and having conference calls
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Ma connexion Internet
@jagadeesh001 It is sent every time, the issue seems to come from the format of the address. We need to send it one last time before analysing the issue in more depth.
SIM Card delivery
It' been 2 months that I have not received SIM card, there are many tickets submitted for this but still it is very challenging to get SIM Card
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Solution acceptée
The device on the wall has a green light, and I have checked the coax cable and do not see any issues. The modem powers on but the internet connection light, the one with the @ symbol only flashes red. I have power cycled multiple times as well. Stil
Internet outage 7063 area
Is there a website where you can check for outages? It has been over 24 hours with no service. Have restarted modem/router multiple times but the @ light flashes red. Existe-t-il un site Web sur lequel vous pouvez vérifier les pannes? Cela fait plus de 24 heures sans service. Ont redé
Problème
Hello, What was your previous package speed ? 125 Mbps ? When uprading the package during the month , the speed comes back to the previous one after the technician has finished his work until the 1st of the next month, as package change only o
cosmos1999
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problems with internet stability since package upgrade today
I have upgraded my internet package to Giga max (1gbps speed). Today the technician came and performed the upgrade. The speed was immediately heightened to 450-480mbps. Everything seemed to work fine, but half an hour after the technician left, my internet stopped. After resetting the modem/router
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