Promeneur
•
21 messages
SIM Card delivery
It' been 2 months that I have not received SIM card, there are many tickets submitted for this but still it is very challenging to get SIM Card
Promeneur
•
21 messages
It' been 2 months that I have not received SIM card, there are many tickets submitted for this but still it is very challenging to get SIM Card
Marcs
Top Expert
•
21.1K messages
il y a 2 ans
Hi,
If not yet done, put your customer number in your forum profile to get hepl from the officials voo.
If you have more than one sim card, give then the end of the number who is concerned.
0
0
jagadeesh001
Promeneur
•
21 messages
il y a 2 ans
okay, thanks I have updated my customer number now to the profile.
0
0
Antoine L
Officiel VOO
•
4.8K messages
il y a 2 ans
Hello @jagadeesh001,
I see that your address has been verified more than once, I'll try to send one more. If you haven't received it before next Friday, I'd suggest you add a comment here.
0
0
jagadeesh001
Promeneur
•
21 messages
il y a 2 ans
Hi @Antoine L
Indeed I am hearing same statement from past 40 days that end of Friday you will send one more SIM Card. I did not yet received, can you make sure to send me this time.
0
0
Antoine L
Officiel VOO
•
4.8K messages
il y a 2 ans
@jagadeesh001 It is sent every time, the issue seems to come from the format of the address. We need to send it one last time before analysing the issue in more depth.
0
0