Officiel

Accepté

Sans réponse

Filtres avancés

Résultats de la recherche (193)

Pertinence
Selected Pertinence
Constant Internet outbreak

Internet outbreaks lasting couple of days now. It is unbelievable that there is no any announcement on what is going on and that it takes so much time to fix this. This issue is leaving a significant number of people without the internet which means without tv, emails, access to the bank accounts an

Problème

23

1

0

I'll try my best to get your issue fixed soon. I'm going to tell an Voo's Expert about your case as I don't have the box .évasion.

 commenté 

il y a 8 ans

 vers la conversation : 

0

voo films to rent

Hello Everybody, I would like to rent a film from the VOO catalogue and I don't know how to find out if the film is broadcast in English. When I look at the "bande d'annouce" it is always in French. Any help would be much appreciated. Thank you.

Question

No, the issue is still there. < 4mbps right now. This morning it was 70 and each hour it went down.  I have unplugged and replugged modem .  

 vers la conversation : 

0

slow connection < 2mps!

I see event log error - have rebooted modem - since yesterday - issues now worse Status SNMP Event Log  :  This page displays the contents of the event log.  Time   Priority   Description  Tue Jan 12 11:34:12 2021    Critical (3)   Unicast Ranging R

Problème

@Thibault The issue is fixed! After today I also had no longer acces via Mobile 4G, our IT dept. in UK has done a remote on my PC and updated the VPN software, changed settings and now all works fine again!    Sorry, but as it looked earli

 Répondu 

il y a 4 ans

 vers la conversation : 

0

I can not connect to my company VPN since last week.

Hi, since last week i can no longer connect to my company VPN. I am connected to the VOO router via LAN cable. My companies IT department has reviewed and all my computer settings are OK and the VPN server is up. So then we disconnect the LAN cable to the VOO network and tried via mobile network (

Problème

Hello, I see that you've called our callcenter, and you've received news about another issue on the network.   Sorry for the inconvenience.

 vers la conversation : 

0

0

slow connection < 2mps!

I see event log error - have rebooted modem - since yesterday - issues now worse Status SNMP Event Log  :  This page displays the contents of the event log.  Time   Priority   Description  Tue Jan 12 11:34:12 2021    Critical (3)   Unicast Ranging R

Problème

I am facing similar issue of having "No internet" in my wifi. teatv hellodear.in

 vers la conversation : 

0

0

Pas de connexion internet - 1140 EVERE

​Depuis ce matin vers 10, je n ai plus de connexion internet.​

Problème

J'aime bien la cuisine italienne mais uniquement sans viande, je suis Pescétarisme, je ne consomme que la chair issue des poissons, des crustacés et des mollusques aquatiques. Et les pâtes, ça oui :)

 vers la conversation : 

0

0

Une nouvelle parmi vous !

Bonjour la communauté, Comme prévu, de nouveaux arrivants font leur entrée sur le Forum et j'en fais partie ! Pour me présenter un peu, je m'appelle Romina, j'ai 24 ans et je suis une grande fan de voyages mais surtout de découvertes culinaires et de films d'horreur. Je suis ravie d'intégrer l

Question

Bonjour, Un collaborateur a dû reprendre contact avec vous hier. N'hésitez pas à nous tenir informé de l'évolution de la situation... J'ose espérer une issue positive et satisfaisante très rapidement ! Merci d'avance.

 commenté 

il y a 6 ans

 vers la conversation : 

0

0

Rendez-moi mes 200 mega

Bonjour, Bonsoir, je suis désolé pour le titre mais là je commence sérieusement à en avoir marre. Celà fait maintenant plus d'un mois que en soirée et le week-end j'ai une connexion pourrie. Je vous annexe mes niveaux et mon speedtest (réalisé en condition optimale bien entendu). Tout a été fait de

Problème

Roaming issues when crossing the border

Sempre que passo a fronteira da Bélgica com a Holanda eu fico sem rede. Com o telefone esta tudo bem.

Question

138

11

0

Hi, The issue isn't resolved yet, temporary repairs were made, and the definitive repairs will be done in the next days.   Thank you for your patience.

 vers la conversation : 

0

slow connection < 2mps!

I see event log error - have rebooted modem - since yesterday - issues now worse Status SNMP Event Log  :  This page displays the contents of the event log.  Time   Priority   Description  Tue Jan 12 11:34:12 2021    Critical (3)   Unicast Ranging R

Problème

Hi, It is probably a issue on the Net. There are no officials on the forum the sunday so you must phone to the helpdesk 078/50 50 50 or wait until monday

 commenté 

il y a 3 ans

 vers la conversation : 

0

ds light, no internet

HiInternet been off all day, reset modem several times, but DS light blinks. I have connected laptop to ethernet port on modem, but not able to http to 192.168.0.1, although i can ping it.  Am in Casteau/7061 area,Thanks in advanceNick

Problème

This did not work. I pressed the reset button in the back and the issue is still the same. I am also unable to log into the modem because there is no wifi to log into.

 vers la conversation : 

0

0

Wifi not turning on(Technicolor modem)

Yesterday around 1400 my wifi stopped working on my Technicolor modem. I have restarted the modem several times. It always has a stable @ light, but the wifi won't turn on. I followed the steps in the guide to turn on the wifi, hold the button for 10 seconds. But when I touch or h

Problème

I am planning to pick it up tomorrow evening, could you please get the issue fixed from your side ? I don’t know why it was working smooth over weekend and today it came back to hell.

 vers la conversation : 

0

0

Pathetic internet disruption

I have been experiencing pathetic experience with VOO internet since last week where internet goes down all of a sudden. After sometime it comes back again but damage is already done during the outage. This is so frustating and embarrasing especially during office meeting where you are discussing so

Problème

Solution acceptée

No internet connection

Hi, I haven’t had internet connection for 3 days. I have reset and followed all possible steps to fix the issue on my own, and I still do not have internet connection. Wi-Fi light is on but internet connection light is not please HELP!!! I have called voo numerous times and absolutely no one can he

Problème

96

4

Modem shows orange light and wifi connection says No Internet - problem for 2 months

Modem shows orange light and wifi connection says No Internet, problem for 2 months, technical support unable to solve this issue as well. Any help would be much appreciated. This has been very annoying. I am thinking to move to another provider.

Problème

27

1

0

My Internet connection is down

Hello, My Internet connection is down for couple of hours  Please may I request you to resolve the issue at the earliest. Thanks, Rajesh

Problème

28

3

0

Solution acceptée

Soucis de déconnexions de l'internet aléatoires

Bonjour, J'ai des problèmes de connectique internet intermitant et assez ennuyeux avec mon vieux Technicolor.Le symptome c'est que des connexions ne s'ouvrent pas, genre Twitter n'arrive pas à charger un tweet ou une image,cliquer sur une news et la news n'apparait pas. Quelques refresh plus tard

Problème

129

10

0

Then I'll ask you to reset your modem to factory settings, with the button behind the modem, near the top. You'll need to do that with a sharp item. If the issue isn't resolved, we'll send a technician at your home.

 vers la conversation : 

0

0

Internet outage 7063 area

Is there a website where you can check for outages? It has been over 24 hours with no service. Have restarted modem/router multiple times but the @ light flashes red. Existe-t-il un site Web sur lequel vous pouvez vérifier les pannes? Cela fait plus de 24 heures sans service. Ont redé

Problème

Hello @Shashank, If you had to restart the modem a few times, there might be a problem with the modem. If you have any issue in the future, I'd suggest you add your customer number in your profile and keep us updated here.

 vers la conversation : 

0

0

No green lights on modem not even for power

Our modem is not working, it suddenly stopped to show green lights, modem model is Technicolor we tried restarting modem by pressing wifi button but even power light is also off

Problème