I can not connect to my company VPN since last week.

Hi Thibault,

OK, I will add my customer number.

Thanks!

Frank

Hi Thibault, 

I got a message with text, but if I click on the link in your e-mail I land back here in the public forum. 

How do I get to the private conversation so i can send you the tracert screenshot?

Thanks,

Frank

Do you see this message I sent about 4 hours ago? If yes, just click on the "reply" button. You should see at the top right that it is indicated that this part of the conversation is private.

So please do not reply to the comment you are reading right now, but only to the message I sent earlier.

@Thibault 

Hi, no, I do not see that message.

I only see that message in the e-mail I got that there was an update.

@PA9A

It's strange, probably a bug in the forum.
You can send the information by e-mail to this address [email protected].
Let me know when it's done, because this box is cleaned every two days.

@PA9A 

I received your e-mails with the print screen of the tracert.

The mailbox was full, probably the reason for this message. I just emptied it.

Did you receive my reply to one of your e-mails?

@Thibault 

Yes, I have received your e-mail and I have just responded to it with a screenshot of the tracert to our vpn.

@PA9A

I received everything. I will transfer this directly and let you know as soon as I have a return.

Thank you very much.

Thank YOU :) ! Our IT guy just told me the 2nd tracert was to the internal address (starting with 136.140 ..) so that doesn´t work anyway.

No worries, the main thing is that it is in order.

Have a good day :)