Impossible de trouver ce que vous cherchez ?
Officiel
Accepté
Sans réponse
Filtres avancés
Résultats de la recherche (35.6K)
plus de connexion durant la nuit
Bonsoir,Est-ce que il y a un problème dans le réseau a Mons (7000) ?À partir de 20hr ma connexion d’internet ne marche plus. En revanche, il n’y a pas un problem avec la connexion de la TV. Merci.
Question
•
Ma connexion Internet
Solution officielle
Pas internet + pas téléphone
Bonjour! Depuis quelque heure, nous n'avons plus une connection d'internet et téléphone. Plusieure fois j'ai éteint l'appareil (router) et je l'ai allumé. Le problem que je rapporte n'est pas la premier fois. Nous payons beacoup d'argant chague mois pour un service pas bon. S'il vous plaît, résolve
Problème
•
Mon téléphone fixe
Good morning, another day without neither internet nor TV (9 days in total). The good thing is that my family is getting used to living without internet....This Monday the online school starts Can you confirm that the problem is the paperwork to ent
No internet chez moi il y a une semaine.
Good afternoon, I inform you that there is no internet since last Thursday (one week ago). I am really tired of talking to an automatic VOO operator every time I phone VOO to know what is happening. Could anyone tell me what is the real problem? Is there a mitigation plan planned by VOO to overcome
Problème
Hi if the techician kwow That he make this, he have reported the problem to notified the insurence. If not yet done put your customer number in your profile, the officiels will check that
Technician Damaged my home
During installation, the technician accessed the attic and damaged the ceiling in a room. How do I report and claim the damages? Lors de l'installation, le technicien a accédé aux combles et a endommagé le plafond d'une pièce. Comment puis-je déclarer et réclamer les dommages ?
Problème
Few days earlier I also have face the same problem that Time I decide to go TP-link support for help, they told me how to solve the all problem, you can also go there if you still face the same.
Mon Wifi ne s'affiche pas - Plus de connexion
Bonjour , voilà jai un petit problème avec mon wifi , le matin tranquillement javais mon wifi pas de problème puis tout a coup le wifi est parti . Je vais dans les wifis de mon téléphone et il n'est plus la . J'ai débranché et rebranche mon alimentation (relié au modem,tv,etc...) toujours rien. J'
Question
Dear Anita, Its the same problem that I am also facing and restarting/resetting the router didn't help, there was no Response from the IP. I believe its a general issue going on in Ixelles(where I live) and few other regions in the vicinity. No one
Pas d'internet depuis plusieurs heures
Bonjour, Depuis environ 11:00 je n'ai plus d'internet. Il y a une lumière rouge clignotante qui indique "@". J'ai déjà redemarré le routeur plusieurs fois et même rétablis les paramètres d'usine - rien. Est-ce qu'il y a une pertubation gén&eacu
Problème
I've just pinged the customer's modem for over 20 minutes (1200 packets) and have had no loss. It's very likely that the problem is with Speedtest. Please let me know if you notice any problems in your everyday use.
Very high latency and jitter on upload
Is it normal to have such a high latency and jitter number on my internet line for the past few weeks/months? Download is acceptable but not perfect, but when anything gets uploaded, the numbers are huge and it is felt with only 1 connected internet device in use.
Question
Dona : I have sent your situation to the department concerned so that it can correct this problem on your invoices . :) Thanks Marie S. Since the bill deadline approaches, should I pay only 38.94 as usual?
Upgrade from Toudoo to Wahoo
Bonjour, I am currently subscribing to Net Toudoo (75Mbps, 100GB), and would like to upgrade to Net Wahoo (125Mbps, Unlimited). My question is what is the process for this upgrade? Will there be any additional fee for this change? My current subscription also includes a reduction fee (-10 euros wit
Question
•ENGLISH Hi, Does this problem occur with a VOO HOMESPOT in particular or any HOMESPOT you encounter? Yours, Arthur •FRANÇAIS: Bonjour, Ce problème se déroule t’il avec un HOMESPOT VOO en particulier ou tous les HOMESPOT que vous rencontrez? Bie
Security certificate problems when connecting Voo (with Telenet pasword)
Hi, Since yesterday I have problems to connect to Wi-Free (Voo Homespot). I get popup screen with : Problems with Security Certificate. I cannot login to https:// sites like my email I can access http:// sites and also google seems to work. Is there something changed last 24 hours in the settings or
Question
Bonjour Yamato, Merci pour votre réponse rapide, j'avais fait toutes les verifications nécéssaires et j'ai déjà essayé de changer le canal, 11 par défaut -> automatique -> 6, mais toujours le même problem : ( Bien à vous
Déconnexions intempestives de ma connexion internet en Wi-Fi dans la région de Wavre
Bonjour, Je suis nouveau client chez Voo depuis vendredi dernier et j'ai actuellement un duo wahoo. Mais je suis souvent déconnecté de mon réseau internet en Wifi (Pas de déconnection Wifi, juste internet), + - toutes les 30 minutes, il faut que je me deconnecte et reconnecte pour réaccéder à i
Problème
Hi Tiou, Why do I receive a copy of the message sent to cuilian.liu as I am not involved in the problem he is facing ? I just posted a comment ! Looking forward to hearing from you Yours truly KPY_71
Contract cancellation
There are more then three weeks no Internet at our home untill today(27/11/2018), we aksed two times technical come for repairs but no of them fixed the Internet problem, there are still no Internet in our home caused us a lot of trouble, we can't study and work at home. We've made our troubles clea
Question
Do you mean that the problem is that VOO technicians haven't been allowed to enter in Shape? Are you sure? 8 days without internet because of the paperwork? I don't think so. Please tell us an official response please, by email, phone....
No internet chez moi il y a une semaine.
Good afternoon, I inform you that there is no internet since last Thursday (one week ago). I am really tired of talking to an automatic VOO operator every time I phone VOO to know what is happening. Could anyone tell me what is the real problem? Is there a mitigation plan planned by VOO to overcome
Problème
Hi, If I understood correctly, you have nothing to do, the problem is on the external part of the network and the technical teams have been notified. You need just to wait
Internet disruption in Auderghem
Hello, I need your help. My internet is not connected. Red signal is blinking at “@“ on the modem. My area is Auderghem. This disruption is due to general breakout or individual reason? Thank you for your confirmation. BR Yasuhide
Question
Solution acceptée
Box Evasion - sous-titres
Je suis passé du Voocorder à l'Evasion. Celle-ci permet des choses plus intéresantes que la précédente (c'est la moindre des choses). Toutefois j'ai un problem que meme les techniciens Voo ne parviennent à résoudre : étant un inconditionnel des films/emissions en VO sous-titrées, j'ai active tout ce
Problème
•
Ma box .évasion
Solution acceptée
Solution officielle
Subtitles on the BBC
Each time I change to the BBC I have to go to parametres and then put on the subtitles. When the programme comes to an end, the next programme has no subtitles and I have to go through the same process each time. I only have this problem on the BBC - other channels are working perfectl
Question
•
Mes chaînes TV
Hello @Yasuhide , An external problem is at the origin of your problem. The necessary was done for a team to go on site as soon as possible to resolve the situation. Good day
Internet disruption in Auderghem
Hello, I need your help. My internet is not connected. Red signal is blinking at “@“ on the modem. My area is Auderghem. This disruption is due to general breakout or individual reason? Thank you for your confirmation. BR Yasuhide
Question
hello Call the customer service : 078/505050 I think a technician is required to identify the signal problem at your home. You can also wait for an official to answer your request, but it may take longer than calling.
Internet connection is much slower than package
Hi There - I the last month since the work in my area to install the new cabling to support gigaboost wrapped up it seem that my download speed has taken a bit of a dive. My set up is not the default in that I run the voo modem bridge mode. Doing speed tests over a few days it's would seem i'm on
Question
Hello, The Downstream modulation used by VOO is QAM256 and the Uptream modulation is QAM32 , this is correct , there is no problem with this. Please post your modem signals levels by following this procedure , it will help see if your line as a obvio
No Ranging Response received - T3 time-out
Good morning,recentrly I'm having problems with the internet connection. More and more often the connection just drop during the day.When I was able to open the router page in the event log I noticed multiple CRITICAL messages "No Ranging Response received - T3 time-out".Just googling it there are t
Question
Hi Gilles, It is with wifi. I'm facing this problem frequently. Every time i had to restart the modem then it is stable for few hours then it becomes unstable again.
VenkatChandrasekaran
commenté
il y a 3 ans
vers la conversation :
0
0
Wifi going down frequently
For the past 2 days wifi is going down frequently. I live in Ixelles.
Problème