Impossible de trouver ce que vous cherchez ?
Officiel
Accepté
Sans réponse
Filtres avancés
Résultats de la recherche (53)
Receive Error Code 1001 when attempting to install my VOO Evasion box to my TV
When I connect the cable to my TV and start it I receive the error code 1001. Looking on the website it doesn't list this code any where. I also cannot find instructions for how to connect the evasion box to my TV. When we manually scan for TV channels all we get is static.
Problème
•
Ma box .évasion
Hi Mark, Thanks for the response. Unfortunately I realized that the Easy Switch is not selected by the agent after the request is made. They said it cannot be changed and hence asked me to get the Voo termination done by myself. Hence I called "****
Request to termination of VOO Connection as I will switch to Orange.
Hi VOO Team, I recently joined Orange Belgium as their employee and would like to use benefit of employee discount, hence I would like to terminate the home internet connection with VOO (I think soon both companies will be operating together after the process of acquisition is completed). I called
Problème
No I do not have any voo equipment in my possession. I think there is some confusion ... He must have visited a different home. And if he is taking pictures of my home ... Why cannot he come inside and complete the installation ? Regds &nbs
Status of my order number: 107329987112
Hello I have completed my order and wanted to know the next steps as to when the installation will happen or will a technician be sent to my house. my order number: 107329987112 Regds Sumeet
Question
Hello voo don’t use ADSL or VDSL technology but HFC with eurodocsis 3.1 technology via the coaxial TV cable . At the moment, you cannot change the operator modem to another cable modem, but you can put the voo modem in bridge mode, it will work as a
How to use another ADSL modem instead of the supplied one?
Hello, I would like to replace the supplied modem for my ADSL subscription with another one (AVM Fritz!Box), because I am missing many features in the standard device. Is this possible, and which model of Fritz!Box would you recommend? Alternatively, can I use the standard modem as a pure modem on
Question
Security certificate problems when connecting Voo (with Telenet pasword)
Hi, Since yesterday I have problems to connect to Wi-Free (Voo Homespot). I get popup screen with : Problems with Security Certificate. I cannot login to https:// sites like my email I can access http:// sites and also google seems to work. Is there something changed last 24 hours in the settings or
Question
•
Ma connexion Internet
Solution acceptée
utilisation de voomotion
Bonjour,l'URL 'https://pc.voomotion.be/#home/1' me permet bien la connexion.Je clique sur un 'OK', et je choisis l'onglet 'Guide TV'; je choisis une emission en cours La Une (par exemple) . La video semble se lancer, mais aussitôt s'arrête avec un message
Question
•
Mon installation Internet
I usually receive notification in my email, which I did not. Also, there is no bill for it in my account. Only my most recent mobile one. I did have my client number in my profile but the new site update seemed to wipe out some of my data. It will al
did not receive bill
I normally receive a bill for my internet and tv at the end of the month. I have not received February's though and would like to get it paid. I appreciate your help!
Question
Hello It is not “just nonsensical”, each episode of season3 is/was available for 3 months from the first day it was aired. The whole season will be probably be available again in a few weeks or months, for example, when season 4 will be aired. S
Missing episodes of series
Hello. Succession 3 épisodes 1 and 2 are missing while episode 3 will expire in 2 days. Can you add the first two episodes of season 3 back and extend episode 3? Same issue with The scenes from a Marriage - missing partial episodes so we cannot start. Please add if possible. We are at a full stop c
Problème
Thanks, i figured as much, and was waiting on the helpdesk for so long, i gave up. Pinged them on twitter, they asked for my customer number straight away, then went silent for hours. It happened last week for an hour, so was hoping for it to
ds light, no internet
HiInternet been off all day, reset modem several times, but DS light blinks. I have connected laptop to ethernet port on modem, but not able to http to 192.168.0.1, although i can ping it. Am in Casteau/7061 area,Thanks in advanceNick
Problème
Hi @Gilles N , Thanks for the remark, I modified my message. Unfortunately, it felt like a necessary action to cancel my subscription. Your colleagues promised to contact me before and never did. Can you also advise what to do if we cannot
Procedure to cancel voo internet contract
Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!
Question
Hello, Yes, it's a bug. The only way to delete all your records on the pc is via your "account settings" /"recording settings" However, You will need to reschedule your recordings. You will never be able to watch your recordings via t
recordings under vootv + with pc?
I am the only one who has this when I go to recordings with my pc's browser (i tried on 2 pc and different browsers): - in recorded I have a whole list omegle xender of programmed AND recorded AND even everything that I deleted with the sound box still there. For everything there is only the option
Question
After upgrading my plan to 400mbps, my macmini cannot reach anything over 200mbps peak transfer rates. I have updated the network interface driver and will try later today another test with a cat6 cable, but I'm unsure if that will result in any impr
400 mbps non atteint
400 mbps non atteint Bonjour, Je suis passé récemment de 125 mbps à 400 mbps mais je n’atteint pas les 400 mbps sur le speedtest, je suis plutôt en dessous de 100 mbps. Mon modem est le netgear cg3700B, je l’ai redémarrer plusieurs fois mais rien ne cha
Question
Hello, I have a technician coming over tomorrow to see what could be the problem. I have disruptions at the most random times, for example, even this morning, the router seems to be working fine, all the lamps are on etc. but i have no internet conne
connexion internet
bonjour j'ai de gros soucis de connexion internet j'ai de plus en plus de coupure j'ai envoyé des messages et ont ma répondu que mon réseau avait vérifier et que sa pouvait provenir de mes câbles je les es tous changer mais le problème persiste que dois je en conclure
Problème
Solution acceptée
buy a mobile phone with a Data Option
I currently have 4 mobile subscriptions. In January a bought (for me personally) a mobile phone online by choosing to pay a Data Option for 24 months and paying a small down payment. Now I would like to to the same for two other numbers (for my kids) but no matter what device I select, I am redir
Question
•
Mon téléphone mobile
Signal not found
Dear, I just got error message saying "Signal not found - check that your Voocorder is properly connected tot he cable point" The Decoder is correctly connected, the router is connected, the router says that the access is denied and no signal is found. So right now there is no TV, no In
Problème
•
Mon VOOcorder
Only the service you have contacted can take care of the cancellation of your subscription, they have indeed planned to call you back as soon as possible. If you do not hear from them, I invite you to contact them again to see if an English-speaking
Procedure to cancel voo internet contract
Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!
Question
@Marcs Je crois que le client a compris qu'il ne peut pas avoir plus de 2 téléphones avec option data mais il est bloqué dès le 2e téléphone (avec le sien). C'est ça qu'il ne comprend pas. "Pourquoi je ne peux pas commander le 2e". &n
buy a mobile phone with a Data Option
I currently have 4 mobile subscriptions. In January a bought (for me personally) a mobile phone online by choosing to pay a Data Option for 24 months and paying a small down payment. Now I would like to to the same for two other numbers (for my kids) but no matter what device I select, I am redir
Question
Solution acceptée
Fermé
Comment changer le network range pour installer une connexion VPN ?
Bonjour, je voulais installer une connection VPN à mon mac à la maison, mais je ne réussis pas à connecter au serveur via le VPN. Selon notre spécialiste IT, le problème est comme suit: "The Office network has the same range of addresses (192.168.0.xxx) as your home network. The main consequence
Problème
•
Ma connexion Internet
Je vais change le range s'adresses de mon 2eme point d'acccès. Hier j'ai débranché tous le spoints d'accès sauf router VOO. Je sais m'y connecter en wifi mais pas d'accès Internet. Quand j'ouvre google, j'ai un message sur la barre de status (en ba
Déconnexion Wifi Macbook Pro High Sierra 10.13.1
Bonjour, Depuis mon passage à High Sierra, j'ai l'internet qui se coupe de manière récurrent. Sous Windows, tout est OK. Je n'ai ce soucis qu'à la maison avec mon modem VOO. Quand je suis chez le client tout est OK Config Voo IPV4 - Using DHCP - IPV4 address: 192.168.1.102 - Subnet mask: 255.255.2
Problème
Hello,Well, I do not have that message in the message trail above... and I am also not receiving any message notifications although I marked I'd like to receive notifications in preferences. Thank you. Could you please let them know to contact m
Mikah
commenté
il y a 4 ans
vers la conversation :
0
0
No signal
Hello,It’s been weeks now since I started losing internet signal on daily basis and frequently enough to make it impossible to work from home. I’ve called technical service on numerous occasions and had 2 technicians come to my home to try and fix it. Unfortunately, all they did was to change a mode
Problème