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Cancel the contract

Hello, i want to cancel my contract because i'm not leaving anymore at Belgium. The first week of this month i called to the written number to do it,

 publié 

il y a 4 ans

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Last response by 

il y a 4 ans

Solution acceptée

How do I cancel my subscriptions

Hello, I requested to cancel all my subscriptions through on-line but did not get any e-mail reply or phone call. I tried 0781 50 50 50, but the numbe

 publié 

il y a 3 ans

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Last response by 

il y a 3 ans

Cancel phone subscription

Hello! I'm trying to cancel my voo subscription since 3 weeks now. I've lost my phone and I have no sim card and I reported it but they still charge m

 publié 

il y a 4 mois

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Last response by 

il y a 4 mois

cancel internet service

dear voo .. I am trying to cancel my service through the site but I can not. because I am not provided the pdf attachment.Caro voo .. Estou tentando c

 publié 

il y a 6 mois

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Last response by 

il y a 6 mois

Solution acceptée

Cancel BeTV subscription

Hello, I would like to cancel my BeTV subscription (only the BeTV). What do I need to do? Is it something I can do from here? (forum) Thank you in

 publié 

il y a 9 mois

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Last response by 

il y a 9 mois

Cancel VOO Internet/Mobile

I am trying to cancel my both my internet and mobile services as I will be moving overseas on Novemeber 25th.I have tried to call support, but they on

 publié 

il y a 5 mois

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Last response by 

il y a 5 mois

why my contract has not been canceled??

I twice sent the form to cancel the contract and I did not get an answer. why?

 publié 

il y a un an

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Last response by 

il y a un an

Cancellation request

Hi, since I see this is a regular process - I'd like to cancel my internet from VOO, since I'm moving out of the country some time in August. I'm lo

 publié 

il y a 10 mois

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Last response by 

il y a 10 mois

How to cancel my subscription ?

good morning I spoke with your service clientele over the phone and it seems there is a formulaire résiliation, which however it is impossible to find

 publié 

il y a 3 ans

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Last response by 

il y a 6 mois

Cancellation and moving abroad

Hello,I would like to cancel my Voo subscription. I am comming back to the Russian Federation and I need to cancel my subscription and return back in

 publié 

il y a 6 mois

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Last response by 

il y a 6 mois

Solution acceptée

Cancellation Request

Dear VOO Team, I would like to cancel my contract by 31/07/2019 as I am leaving Belgium next month. Could you please let me know which steps I need

Cancelling Voo contract

Hi, I’m going to be moving house at the end of January and I want to cancel my Voo TV and internet subscription. I’ve noticed that other people have

 publié 

il y a un an

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Last response by 

il y a un an

Solution acceptée

Contract cancellation

There are more then three weeks no Internet at our home untill today(27/11/2018), we aksed two times technical come for repairs but no of them fixed t

 publié 

il y a un an

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Last response by 

il y a 9 mois

VOO Cancellation

I have filled in the online form to cancel my account. I have received the confirmation via email on the 10/01/20 that my account will be terminated f

Solution acceptée

Internet Subscription Cancellation

Hello, VOO has been wonderful in terms of both product and service. Unfortunately, I am moving abroad by the end of this month and need to cancel my

 publié 

il y a un an

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Last response by 

il y a un an

Solution acceptée

Cancellation & moving abroad

Hello, I would like to cancel my Voo subscription. When I call 078/50 50 50 your colleagues tell me in English that they don't speak English. So may

 publié 

il y a 2 ans

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Last response by 

il y a 2 ans

Solution acceptée

Internet and tv contract cancelled by mistake

please help - English only if possible? i recently wrote a letter to voo to cancel my mobile contact but they cancelled my internet and tv as well by

 publié 

il y a 2 ans

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Last response by 

il y a 2 ans

VOO Cancellation and returning equipment

Hello. I completed the online form and submitted the completed template letter to cancel my internet contract. However, i have had no contact from VOO

Solution acceptée

Cancellation of my internet contract

Hi, I tried to call Voo several times to cancel my contract for Internet connection. Unfortunately no one was able to speak English at those times.

 publié 

il y a 3 ans

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Last response by 

il y a 3 ans

Cancellation request without response from VOO. Experience with Ombudsman

Hi everyone, TLDR: 4 attempts of cancellation request but no response from VOO except the first one when I was told that 3 months was too far in the

 publié 

il y a 9 mois

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Last response by 

il y a 9 mois