Promeneur
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14 messages
Do you know if it is possible to cancel TV from your offer?
Hello,
Recently my Duo facture was increased and it is now a bit too much. I would like to know if it is possible to cancel the TV subscription or get a discount option.
I know other companies offer this kind of option but I wonder if Voo allows this.
Many thanks!
roylion15
Top Expert
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41.5K messages
il y a 2 ans
Hello
To terminate a product or service, only by phone at 04 266 41 14
Not possible here via de forum.
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theo2007
Savant
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2.2K messages
il y a 2 ans
Hi,
You can switch to a SOLO solution (internet only).
Check this page
However, to cancel the DUO pack and switch to SOLO, you'll have to call the following number: 04 266 41 14 (Mon-Fri 8am-6pm and Sat 9am-1pm)
Don't forget to cancel as well the so-called "télédistribution" (the monthly fee that gives you access to the tv signal)
(Modifié)
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Gilles N
Officiel VOO
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3.9K messages
il y a 2 ans
Hello @Melenchuk as well as to the members of this conversation,
I confirm what @roylion15 and @theo2007 said.
I am still available.
Nice day to all.
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