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Cancellation of my mobile subscription
Hello,I cannot cancel my mobile subscription by using myVoo and the contact form throws ERROR 500 all the time. Please contact me via my email address as I am no more in Belgium.
Problème
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Mon abonnement VOO
Solution officielle
Update of my contract
Hello, If you don't mind, I need your help by Voo experts. First please let me share my situation. I requested the cancelation of TV subscription by phonecall. TV box was returned by b-post and new contract was received by e-mail. As I am living near Voo shop at Stockel, I submitted the co
Question
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Mon abonnement VOO
Solution acceptée
I want to cancel my contract
Hello I need to cancel my contract. I used on-line option to cancel by scheduling a call 3 times but haven't received any call or an update. Please guide with the process. I just need to cancel immediately. Regards SA
Question
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Mon abonnement VOO
Hello @Nita In order to help you, can you please add your customer number in your profile? Is it mobile or wifi network coverage ?
Installation
The coverage throughout the home is bad, I just received installation today. What can be done to resolve?
Problème
Hello @Jakaitis, You don't have a cell phone with us since 2021.If it's for another file, could you please correct the customer number on your Forum profile ?
CANCELLING VOO Mobile
I have been trying to cancel my VOO MOBILE subscription for two months now. I have tried calling the hotline and no one ever picks up. I have sent several emails to the billing and administrative departments but I am still getting bills. I want to cancel this service now! How do I get someone to act
Problème
Solution acceptée
Hello @Yasuhide Could you please add your customer number to your profile? This will allow me to access your file and verify your signal. Thank you.
Internet disruption in Auderghem
Hello, I need your help. My internet is not connected. Red signal is blinking at “@“ on the modem. My area is Auderghem. This disruption is due to general breakout or individual reason? Thank you for your confirmation. BR Yasuhide
Question
Solution officielle
Hello CrossWorlds, I see that you were able to call technical support early this afternoon. If you still have any questions, please don't hesitate to get back to me. Have a nice evening,
Internet down in Woluwe Saint Pierre
Hello. Can anybody check what is wrong with the internet connection in Woluwe Saint Pierre (Avenue des Volontaires)? Currently is down! Since one week is happening everyday! Thanks.
Problème
Impossible d'envoyer des mails : message de retour " This is the mail system at host smtpout02.voo.be "
Bonjour j'envoi un mail a un groupe de personne certaines le reçoive mais pour d'autre je reçoit ce message "This is the mail system at host smtpout02.voo.be. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assist
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Ma connexion Internet
Solution acceptée
CANCELLATION of my VOO television and mobile subscription
Hello, I have modified my VOO contract last month, which i just remain the Internet only. However, in my VOO subscription, VOO television and mobille are still there. Could you please help me cancel all of them? My numero de client: **** Mobile: **** Thank you!!
Question
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Mon abonnement VOOmobile
Solution acceptée
Want to Cancel my Registration
My Installation is scheduled on 8th August 2022. But I changed my mind and don't want to continue with the installation. Tried many times to call customer support but couldn't connect. Could you please cancel my appointment on August 8th? Thanks in Advance.
Problème
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Mon installation Internet
Solution acceptée
No internet connection
Hi, I haven’t had internet connection for 3 days. I have reset and followed all possible steps to fix the issue on my own, and I still do not have internet connection. Wi-Fi light is on but internet connection light is not please HELP!!! I have called voo numerous times and absolutely no one can he
Problème
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Ma connexion Internet
Même souci. Mes e-mails (voo.be) à mon correspondant chez yahoo.fr me sont retournés après 2 ou 3 jours :This is the mail system at host smtpout02.voo.be. I'm sorry to have to inform you that your message could notbe delivered to one or more recipie
Problèmes d’envoi d’e-mails Yahoo à partir d’outlook depuis le passage à VOO
Depuis que je suis passé à VOO pour l’accès internet j’ai des problèmes d’envoi de mails de ma messagerie @yahoo.fr à partir d’outlook 2007. Tout d’abord j’ai eu des messages d’erreur 0x800CCCOF Après avoir fait une recherche sur internet il s’est avéré qu’il fallait changer le serveur de courrier
Problème
Hi phamyen I changed your message because it did not respect our policy. Please do not put any more suspicious links in your posts. Otherwise, we could take more severe action and ban you. :)
La fin de Flash ! :-)
On en parle depuis longtemps.Mais cette fois, c'est officiel. Flash va mettre la clé sous le paillasson pour disparaître complètement en 2020.http://www.7sur7.be/7s7/fr/4133/Multimedia/article/detail/3217094/2017/07/26/Le-lecteur-Flash-c-est-bientot-fini.dhtmlCe module permettant d'afficher vidéos e
Problème
Hello, @Caroline P thank you for your help. I added my customer number. could you please confirm it? thanks a lot.
Internet disruption in Auderghem
Hello, I need your help. My internet is not connected. Red signal is blinking at “@“ on the modem. My area is Auderghem. This disruption is due to general breakout or individual reason? Thank you for your confirmation. BR Yasuhide
Question
Cancellation of contract
Hello, I have been trying to reach you by phone to terminate the contract but I am unable to get though. Could you please advise if I could cancel online or by other means? Thank you!
Question
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Ma connexion Internet
Dear @Justin, No, do not have a cell phone from VOO, but I use VOO's mobile/communication service to have an active SIM card (+32******999). Please cancel my subscription as of tomorrow.
CANCELLING VOO Mobile
I have been trying to cancel my VOO MOBILE subscription for two months now. I have tried calling the hotline and no one ever picks up. I have sent several emails to the billing and administrative departments but I am still getting bills. I want to cancel this service now! How do I get someone to act
Problème
Yes, please activate and I have two questions. 1. There isn't pay button in my Voo application. How can I pay my bills now. 2. Should I pay penalty which I received this month?
Invoice Payment
I'm saying I'm automatically paying my invoices from my bank account. Even if I have enought balance in my account that payments fails sometimes. After that I'm receiving penalty payment. I paid it several times but it still happens. I tried to pay from my voo page but also there is no pay button in
Problème
Problem with internet speed
Hi,I have been facing seriois problem with my internet from the past couple of days. I have subscription to Wahoo packs which promises to give speed upto 125MBPS goal I barely get 10 MBPSCan somebody please help me to resolve this issue.Kind Regards,Utsav
Question
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Ma connexion Internet
We have rebooted the modem but it is still blinking “red” and no internet connection. The only cables connected are the power and your incoming coax cable. can you please check the line from your end.
Internet outage 1380
Hello, I live in Lasne and there is no internet connection since yesterday afternoon. It keeps blinking red. Is there an outage?
Problème
Hello,Since I have had no response and no useful help from the customer service for so long, I would like to terminate my contract with VOO. Could you please proceed with the necessary procedures?Thank you.
Mikah
commenté
il y a 4 ans
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No signal
Hello,It’s been weeks now since I started losing internet signal on daily basis and frequently enough to make it impossible to work from home. I’ve called technical service on numerous occasions and had 2 technicians come to my home to try and fix it. Unfortunately, all they did was to change a mode
Problème