Promeneur
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2 messages
No internet connection
Hi, I haven’t had internet connection for 3 days. I have reset and followed all possible steps to fix the issue on my own, and I still do not have internet connection. Wi-Fi light is on but internet connection light is not please HELP!!! I have called voo numerous times and absolutely no one can help due to language barrier
Solution acceptée
Christophe C
Officiel VOO
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2.3K messages
il y a 11 mois
@Mgmyers Our technician will be present on the 31st of May (tomorrow) between 17h00 and 20h00.
In case you can't attend this appointment you can change it in myVOO 🙂 If the same day please call our call center at this number 078/50.50.50.
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cosmos1999
Expert
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5.8K messages
il y a 11 mois
Hi ,
There are no Voo "officials" until Tuesday on the forum , no other solution than 078 50 50 50.
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Fallon
Officiel VOO
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1.3K messages
il y a 11 mois
Hello @Mgmyers,
I see that your modem is "unhooked", I see that you have tried to reconnect, but that it doesn't work.
When would you be available for a technician to visit you?
He can come to your home from Monday to Friday, between 8:00 and 13:00 or between 13:00 and 17:00.
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Mgmyers
Promeneur
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2 messages
il y a 11 mois
Hi, I am home every day at 1610 or I am home all day Thursdays
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