Impossible de trouver ce que vous cherchez ?
Officiel
Accepté
Sans réponse
Filtres avancés
Résultats de la recherche (30)
Wifi doesn't work
I haven't had Internet connection all morning. I tried turning on and off the modem but it doesn't work.
Problème
•
Ma connexion Internet
Wifi Doesn't work
My wifi doesn't connect for that past 2hrs. Wifi both (2.4 & 5) when trying to connect say's couldn't connect to the network.
Question
•
Ma connexion Internet
Hello, With some models of routers, it doesn't work correctly. What kind of router do you have ?
voo IP address in bridge mode
Hello I have voo netgear modem configured in bridge mode so only using it as a modem. i wan to connect to the modem with ip address 192.168.100.1 but it does not work? is it the ip address needed? do i need to configure or add a routing to the pc to be able to access the modem. thank you.
Question
No internet connection
The modem is not connected to the internet from 1 hour ago. Tried restart but doesn't work.
Question
•
Ma connexion Internet
Can you give me another e-mail adres where to sent the screnshot to, because the e-mails I sent to [email protected] are bounced back saying that address doesn't exist ...
I can not connect to my company VPN since last week.
Hi, since last week i can no longer connect to my company VPN. I am connected to the VOO router via LAN cable. My companies IT department has reviewed and all my computer settings are OK and the VPN server is up. So then we disconnect the LAN cable to the VOO network and tried via mobile network (
Problème
Unfortunately the box evasion doesn't have the VO/VF square. The info tab only gives the subject of the film + a little box with two half ellipses in it (I don't know what that means) + ST (which I presume means subtitles). Thank you for all your e
voo films to rent
Hello Everybody, I would like to rent a film from the VOO catalogue and I don't know how to find out if the film is broadcast in English. When I look at the "bande d'annouce" it is always in French. Any help would be much appreciated. Thank you.
Question
Hello, No, what I meant is I contacted the correct number 042664114 from the number 0465889043. I will contact them again and if it doesn't work, I will go to the shop. Thanks,
Internet subscription cancellation
Hello, I would like to cancel my internet subscription on 30 June since I am moving out of the country. Can you please help me with that? I have registered in the forum with my customer number. Please let me know if you need any additional information. Thanks,
Question
Hi Gilles, Thank you for your feedback. I followed up the every instructions you gave. But it still doesn't work. How should I do next? Kind regards, Yu
Pas de connexion internet - 1140 EVERE
Depuis ce matin vers 10, je n ai plus de connexion internet.
Problème
Hello, Yes, it's most of the issue. I'm sorry, but if you don't believe us, should we make up a lie so it looks more genuine ? Why would we lie about this ? Does this reason itself doesn't look bad an embarrassing enough ?
No internet chez moi il y a une semaine.
Good afternoon, I inform you that there is no internet since last Thursday (one week ago). I am really tired of talking to an automatic VOO operator every time I phone VOO to know what is happening. Could anyone tell me what is the real problem? Is there a mitigation plan planned by VOO to overcome
Problème
Receive Error Code 1001 when attempting to install my VOO Evasion box to my TV
When I connect the cable to my TV and start it I receive the error code 1001. Looking on the website it doesn't list this code any where. I also cannot find instructions for how to connect the evasion box to my TV. When we manually scan for TV channels all we get is static.
Problème
•
Ma box .évasion
Hello @Mgmyers, I see that your modem is "unhooked", I see that you have tried to reconnect, but that it doesn't work. When would you be available for a technician to visit you? He can come to your home from Monday to
No internet connection
Hi, I haven’t had internet connection for 3 days. I have reset and followed all possible steps to fix the issue on my own, and I still do not have internet connection. Wi-Fi light is on but internet connection light is not please HELP!!! I have called voo numerous times and absolutely no one can he
Problème
Hello, With some models of routers, it doesn't work correctly. What kind of router do you have ? i tried with netgear 6300v2 and with linksys wrt3200acm. neither work I try to connect the pc directly to the modem.. but the pc does not have a netw
voo IP address in bridge mode
Hello I have voo netgear modem configured in bridge mode so only using it as a modem. i wan to connect to the modem with ip address 192.168.100.1 but it does not work? is it the ip address needed? do i need to configure or add a routing to the pc to be able to access the modem. thank you.
Question
Hello @mhovezak, Could you complete your Forum profile with your customer number?We will be able to see if there is a problem up to your modem.If you have lights, it doesn't seem to be a power problem. However, the CG3700 modem needs to be repla
Modem does not work
Hi. My modem Netgear is not working properly from this morning. The day before it was absolutely ok. Problem is that only the light caled "Phone 2/Thermal warning" is blinking (red colour). No other warning light flash. Restart, unplug and other basic solutions did not help. Maybe power adapter is d
Problème
No Internet - Evere
Hi, I am facing an issue of having "No internet" from my wifi. I have rebooted my wifi but still doesn't work. Could you please check and help resolve this? Please note - there is a red light that continues to blink on the modem. Regards, Divyank Garg Customer Number
Problème
•
Ma connexion Internet
Unable to cancel internet subscription
Hello, I have tried cancelling my internet subscription at the end of this month multiple times by calling 04 266 41 14. Either it doesn't connect or the operator says they don't speak English and I should "try again later". I am not sure what to do. It's expensive to make these long calls that resu
Problème
•
Ma connexion Internet
Hi again Lenny, Thank you for your suggestion. This is what I do when I look at a programme via the Box Evasion and it works perfectly. HOWEVER, this option isn't available when you rent a film. Whether it is possible when you have rented it,
voo films to rent
Hello Everybody, I would like to rent a film from the VOO catalogue and I don't know how to find out if the film is broadcast in English. When I look at the "bande d'annouce" it is always in French. Any help would be much appreciated. Thank you.
Question
Solution acceptée
i wan to connect to the modem with ip address 192.168.100.1 but it does not work? Hello, Normally this should work, 192.168.100.1 is the right ip address in bridge mode. Try connecting your PC directly to the RJ45 modem port, disconnecting before
voo IP address in bridge mode
Hello I have voo netgear modem configured in bridge mode so only using it as a modem. i wan to connect to the modem with ip address 192.168.100.1 but it does not work? is it the ip address needed? do i need to configure or add a routing to the pc to be able to access the modem. thank you.
Question
Hi Gilles, the last thing your colleagues on Facebook said to me was, "I see in your file that an answer was provided by my colleague on our Forum." It doesn't look like this issue is being resolved by them right now, and we'd appreciate your clarifi
Cancellation of contract
Hello, I have been trying to reach you by phone to terminate the contract but I am unable to get though. Could you please advise if I could cancel online or by other means? Thank you!
Question
We prefer written communication via this channel :-/ It is normal that you do not have a connection yet if you just installed the new modem now. It will take about 20-30 minutes for the connection to work (so that the device can auto-configure
Pathetic internet disruption
I have been experiencing pathetic experience with VOO internet since last week where internet goes down all of a sudden. After sometime it comes back again but damage is already done during the outage. This is so frustating and embarrasing especially during office meeting where you are discussing so
Problème
The form doesn't include any category for service client complaints.
falmasri
commenté
il y a 1 an
vers la conversation :
0
0
I had a customer service shouting on me on the phone
Today I called your client service administrative department to update my contract and the woman showed no interest to work or to answer my question. I asked her to forward me someone else. She said that she is working form home and she can't do this in a very rude way. Apparently she took as offen
Question