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Termination of contract : Moving out of Belgium

Hello, as I don't speak French/Dutch I find it impossible to talk to someone in English on the phone. I'm moving out of Belgium soon and I'd like to t

 publié 

il y a 2 ans

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il y a 2 ans

Moving out: how to transfer the internet contract to the new locataire?

Hello.I rented a flat and had a contract for internet (illimited GB) with Voo for 2 years.On the 1st of May 2020, I am moving out. The new tenant (new

 publié 

il y a 2 mois

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il y a un mois

Solution acceptée

Cancellation & moving abroad

Hello, I would like to cancel my Voo subscription. When I call 078/50 50 50 your colleagues tell me in English that they don't speak English. So may

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il y a 2 ans

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il y a 2 ans

Moving to a different address

Hello, I am leaving my current apartment end of November and my new address does not have VOO service. I am looking on the procedure to cancel my inte

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il y a 6 mois

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il y a 6 mois

Cancellation and moving abroad

Hello,I would like to cancel my Voo subscription. I am comming back to the Russian Federation and I need to cancel my subscription and return back in

 publié 

il y a 8 mois

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Last response by 

il y a 8 mois

Solution acceptée

Internet connection Etterbeek - no coaxial cable?

Hello :)I am moving into a renovated apartment in Etterbeek, but according to the Voo website, it does not have a coaxial connection. However this is

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il y a 8 mois

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il y a 8 mois

Solution acceptée

Cancellation of my internet contract

Hi, I tried to call Voo several times to cancel my contract for Internet connection. Unfortunately no one was able to speak English at those times.

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il y a 3 ans

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Last response by 

il y a 3 ans

Solution acceptée

One pack without landline

I'm currently an Orange Love client and I'm considering moving to Voo. The voo one pack seems really good but I don't need the landline. Is there any

 publié 

il y a un an

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il y a un an

Solution acceptée

Where can I return my equipment?

I am moving abroad, I filled out the cancellation form online but it says I won't get a response for 48 hours. I fly back early next week. Where c

 publié 

il y a 3 ans

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Last response by 

il y a 3 ans

Solution acceptée

Internet Subscription Cancellation

Hello, VOO has been wonderful in terms of both product and service. Unfortunately, I am moving abroad by the end of this month and need to cancel my

 publié 

il y a un an

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il y a un an

Solution acceptée

Changing subscribers ?

Dear Voo, I am moving from Belgium to Norway and new tenants are taking over my Apartment. They also wish to take over my Voo Subscription and my ques

 publié 

il y a 4 ans

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il y a 4 ans

Solution acceptée

Why does my final bill assume a later end of contract date?

I moved abroad at the end of September. I sent my demand for stopping my contract at the end of September. I was asked to provide evidence of moving a

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il y a 3 ans

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il y a 3 ans

Solution acceptée

Problems with Sim Card and service deceided to move provider not happy!!

I have been with you folks for 2 years now. I realise that I had a problem with the Sim Card for Iphone 6S after actavation of the cell phone. I neede

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il y a 5 ans

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il y a 5 ans

Cancelling Voo contract

Hi, I’m going to be moving house at the end of January and I want to cancel my Voo TV and internet subscription. I’ve noticed that other people have

 publié 

il y a un an

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il y a un an

Cancellation request

Hi, since I see this is a regular process - I'd like to cancel my internet from VOO, since I'm moving out of the country some time in August. I'm lo

 publié 

il y a un an

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il y a un an

How can i terminate my home internet subscription?

Hello. How can i terminate my home internet subscription? My Subscription: Pack a la carte- NET wahoo (125Mbps, unlimited) Because I'm moving out of

 publié 

il y a 2 ans

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Last response by 

il y a 2 ans

Cancel VOO Internet/Mobile

I am trying to cancel my both my internet and mobile services as I will be moving overseas on Novemeber 25th.I have tried to call support, but they on

 publié 

il y a 7 mois

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il y a 7 mois