Promeneur
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24 messages
Schedule end of service
Toutes mes excuses, je ne parle qu'anglais. Je déménage de Belgique et je dois mettre fin à mon service le 1er décembre. Que puis-je faire pour m'occuper de cela. Merci d'avance.
Apologies I only speak English. I am moving from Belgium and need to end my service on 1 December. What can I do to take care of this. Thank you in advance.
Simon B
Officiel VOO
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1.4K messages
il y a 1 mois
Hello @Mcsandi,
In view of the reason for your cancellation (moving outside Belgium), we can exceptionally handle the contract cancellation together.
Would you like the cancellation to take place on November 30 at 11:59 pm or on December 1 at 11:59 pm (in which case you will have to pay a pro rata amount of one day for December).
You will then receive an e-mail with a return label, so that you can return your modem.
Waiting for your feedback before encoding 😊
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Mcsandi
Promeneur
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24 messages
il y a 1 mois
Annulons le 30 novembre, s'il vous plaît.
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Christophe C
Officiel VOO
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2.6K messages
il y a 1 mois
I took care of canceling for November 30. It's in order.
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