Passer au contenu principal

Officiel

Accepté

Sans réponse

Filtres avancés

Résultats de recherche (11)

Pertinence
Abyssal customer service when trying to sort my billing issues (in English)

I have been a @VOO customer for just over 5 months now. My first attempt to become a customer failed miserably as they supposedly lost my receipt of i

Question

17

1

0

Hello, Great news !   I see in your file your modem has been activated today.   If you still have not internet, please reboot it. It should work fine after that.   I see the billing may, in the end, have started from February 27th. &

 to the conversation: 

0

No internet signal on 400Mbps line

Hello, technician has installed Voo modem at home and he told me that there is no signal in the neighborhood because it's a new network.He told me tha

Problème

Solution acceptée

No notification when download limit is exceeded?

Hello all, Just received a billing with 50 euro surplus since we exceeded our download limit. Other providers we have used in the past outperformed V

 publié 

il y a 3 ans

 • 

Last response by 

il y a 3 ans

Problème

10

1

0

Merci Cedric, et pour ce qui est du problème de billing remonté par télénet? après je vous laisse tranquille:grin:

 commented 

il y a un an

 to the conversation: 

0

0

Problème VOOmobile : services inaccessibles

bonjour à tous, voila depuis lundi, je ne sais plus ni appeler ni envoyé de sms ni me connecté avec mes data. le problème de ne viens pas de la carte

Problème

DUO !!!

48 hours elapsed and you did not reply. You are billing me incorrectly. I NEVER had TRIO. I do not have sim card for mobile phone! Why are you billing

 publié 

il y a un mois

 • 

Last response by 

il y a 23 jours

Problème

29

2

0

Solution acceptée

Hi jeffbruno87, When you where at VOO store earlier today, did you received all the information in order not to lose your number ? Your 106.68€ payment is well received but the bank has not indicated a "structurated communication". It is a system

 commented 

il y a 3 ans

 to the conversation: 

0

0

Problems with payment VOOmobile

I am considering a cancellation of my services because I paid my VOO Mobile bill in August but the money was never sent to my account. I have been int

Question