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Thank you for your response. I have followed the instructions on the link and we still do jot have any lights for the wifi Please advise what we should do next. The wifi stopped without anyone touching anything. We have terrible issues with Internet
Internet outage 7061
We have been without Internet all day at Thieusies 7061 Date 17th November 2023 Please confirm it has been reinstated.
Problème
Solution acceptée
The device on the wall has a green light, and I have checked the coax cable and do not see any issues. The modem powers on but the internet connection light, the one with the @ symbol only flashes red. I have power cycled multiple times as well. Stil
Internet outage 7063 area
Is there a website where you can check for outages? It has been over 24 hours with no service. Have restarted modem/router multiple times but the @ light flashes red. Existe-t-il un site Web sur lequel vous pouvez vérifier les pannes? Cela fait plus de 24 heures sans service. Ont redé
Problème
Problem with internet speed
Hi,I have been facing seriois problem with my internet from the past couple of days. I have subscription to Wahoo packs which promises to give speed upto 125MBPS goal I barely get 10 MBPSCan somebody please help me to resolve this issue.Kind Regards,Utsav
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Ma connexion Internet
Increased instability of Internet Connection
I was a Proximus customer. I switched over to VOO after 1 year of frequent Internet issues. I see that the problem is the same with VOO service. Instable connection, not enough coverage within the apartment (90 mt sq). I am using a Netgear repeater but the output is not good at all. Any suggesti
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Ma connexion Internet
Merci pour cette solution. J'ai bien essayé les deux issues et toujours pareil, le décodeur ne répond qu'au bout de une ou deux minutes.
Mon VOOcorder ne répond plus au démarrage de celui-ci
Bonsoir, Mardi je suis allée chercher le nouveau décodeur, l'ancien ne fonctionnant plus. Je l'installe le lendemain, tout se passe a priori bien, jusqu'à ce que je l'éteigne et le rallume. Je tente alors de changer les chaînes dès son démarrage mais ça ne fonctionne pas. La télécommande envoie bie
Problème
Problems Switching From WiFi
Hi, I've had problems with my service since I joined VOO Mobile. Very often it doesn't switch to the mobile network when I leave a place where I have a WiFi connection. I thought it may have been my phone but I've recently bought a new one and still have exactly the same issue. I can som
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Mon téléphone mobile
Not sure if this is the appropriate place to ask. The technician came and was unable to fix the issue. There has been a technician working multiple places outside all day but still no internet. Tomorrow is a federal holiday. I have summer university
Internet outage 7063 area
Is there a website where you can check for outages? It has been over 24 hours with no service. Have restarted modem/router multiple times but the @ light flashes red. Existe-t-il un site Web sur lequel vous pouvez vérifier les pannes? Cela fait plus de 24 heures sans service. Ont redé
Problème
i have the same issue! the network is not working!!! there is no signal no incoming and outgoing calls or sms. i can even work to connect to the work programmes because they send me a verification code on my mobile and i dont receive it! what a shit!
"Ce numéro n'est pas autorisé"
Depuis ce matin, je ne sais plus faire des appels de mon GSM. Quel que soit le numéro que je compose, je reçois un message vocal: "ce numéro n'est pas autorisé". J'ai aussi essayé d'appeler VOO (078505050), mais j'entends le même message. Des solutions?
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même après avoir réinitialisé la box, la réponse est là même "Signal issue attention il y a actuellement une erreur de diffusion sur cette chaine avec le code d'erreur 2010"
Chaine Boukè média plus disponible
Bonjour, depuis quelque temps je constate que la chaine bouke média n'est plus disponible sur le canal 11 de mon décodeur qui m'affiche le message " erreur de diffusion sur cette chaine avec le code d'erreur 2010. Tout a été redémarrer sans effet.
Question
@Thibault Well, the thing is I don't even see the price options, my plan was to study them a bit (if I could buy 2 for my kids). Now that I found out I can only buy one I would go for the Samsung A32 5G for number ending in *38 but I want to see the
buy a mobile phone with a Data Option
I currently have 4 mobile subscriptions. In January a bought (for me personally) a mobile phone online by choosing to pay a Data Option for 24 months and paying a small down payment. Now I would like to to the same for two other numbers (for my kids) but no matter what device I select, I am redir
Question
Hello, Yes, it's a bug. The only way to delete all your records on the pc is via your "account settings" /"recording settings" However, You will need to reschedule your recordings. You will never be able to watch your recordings via t
recordings under vootv + with pc?
I am the only one who has this when I go to recordings with my pc's browser (i tried on 2 pc and different browsers): - in recorded I have a whole list omegle xender of programmed AND recorded AND even everything that I deleted with the sound box still there. For everything there is only the option
Question
Hello @Simon B I apologize for the tone of my message. Please take in to consideration that yesterday I was not able to work from home and that my child had to use a mobile phone to attend an evening course which resulted to poor connectivity.
Internet problem in Casteau
Again without internet in Casteau!! I am trying to contact VOO support but I can't!!!! A lot of problems with internet the last period. Maybe is time to change VOO
Problème
Hello, I am experiencing the same issue, as your colleagues have not returned my attempts to connect with them. My customer number is 0022176706 and we will be leaving the country by the end of April 2023. We would like to request a cancellation o
Procedure to cancel voo internet contract
Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!
Question
Hello everyone, I was having the same issue, with some friends, and it's working fine now ! :) From the MTR tool, looks like the traffic is now forwarded to an Amsterdam node before going to the datacenter. After all that time I'm glad that a te
Voix de robot sur discord
Bonsoir, Voici maintenant 2 jours qu'avec un ami nous avons tout les deux des voix de robots sur discord. Lui étant sur Mons moi sur Liège. Nos connexion sont excellentes niveau speed test, aucune déconnexion en jeu,... Le seul problème vient de la latence détecté par discord qui tourne dans le
Problème
Hello Lionel,Thank you for your message. I did reply to your colleague, as you can see above (both his last message and my reply to that message were sent on July 15, and there have been no other messages until my message from yesterday). I've a
No signal
Hello,It’s been weeks now since I started losing internet signal on daily basis and frequently enough to make it impossible to work from home. I’ve called technical service on numerous occasions and had 2 technicians come to my home to try and fix it. Unfortunately, all they did was to change a mode
Problème
@Gilles N Hello, I assume that you mentioned the contract which was issued on 28th of May 2023. However, the contract was to increase the mobile data (5GB --> 15 GB), so it was not related to the cancelation of TV box. Therefore, the existin
New contarct has not been received yet...
Dear, Hello, Bonjour, Please let me ask Voo experts about my issues. I asked your colleague to get rid of the TV subscription from my subscription, meaning keep using my internet and my mobile. Finally, I reached your colleague, and the TV box was sent back to Voo by B-post. And, I
Problème
Evidemment, Je n'ai pas vraiment de mérite car les infos sont issues d'un gentil technicien VOO ...:wink: A ce sujet, je déplore que le plan de fréquences numériques de chaque ID réseau ne soit pas disponible en ligne pour l'utilisateur, il semble y
Fréquence Televesdre HD
Bonjour, J'aimerais obtenir la fréquence de la chaîne Télévesdre HD pour la région de Waimes (id réseau 1922), car lors de la recherche automatique de ma télé, cette chaîne n'est pas trouvée alors que en théorie elle devrait être disponible. Je précise que j'ai la carte TV numérique. Ce que je rec
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Problems with the network and with the wifi/modem
Good morning, all this new adventure is started the 3rd May 2016. The first days everything was working well and the speed test was fine according to the bandwidth for which i'm paying. But suddenly something has begun to goes wrong. The speed is often unstable, right now i can't show my daughter a
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Ma connexion Internet
VOO mobile keep display as Proximus
I have since a few months had 2 VOO sim cards, they work resonable fine, but when I look in settings and mobile service, it says the number is Proximus…..and this causes all sorts of issues from unable to set up hotspot to having major problems when travelling and it can take hours before the data r
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Mon numéro mobile
Since I am not the first who is experiencing this problem, how long will it take to solve this issue? Can you provide at least a range? It is already 5 days (3 working days), I do not have an active Sim Card. And it is more than a week since I appli
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il y a 5 ans
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Problem With Activation of VOO Sim Card
I made an application to move my number from Orange to VOO. My Orange account was prepaid account. I clicked on the Activate SIM Card link on 28 April. Yesterday my Orange sim card was deactivated. And my VOO Sim Card is not activated yet. So I do not have any active sim card until yesterday. My q
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