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Port forward not working
Hello. Vous pouvez répondre en français. Je peux bien le lire mais l'écriture est plus difficile. I have trouble forwarding port 34197 on my router. - I allowed the port in my PC's firewall (inbound and outbound) - My PC's IP is reserved in my router and /ipconfig confirms it'
Problème
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Mes objets connectés
Bonjour Monsieur Antoine et merci, pour votre réponse, la 1e de chez VOO depuis plus d'1 an. Si le service a tenté de me joindre le 26/12, je n'ai aucune trace de message venant de sa part.... Quant au payement en retard, pourquoi devrais-j
Non réponse de votre part à plusieurs courriers et mails envoyés
Vous trouverez ci-dessous un copier/coller d'un mail envoyé via votre site officiel en ... décembre dernier. Sans réponse, il a été réenvoyé à plusieurs reprises. En vain..... Merci de réagir au plus vite. Eric Trippaers Bonjour, Il y a plus d'1 an, je me suis plains de mon abonnement PRO:
Problème
Problem with internet connection and modem
Dear sir/madam, i have a problem with my modem and internet connection ever since Tuesday, 17th of January. I have tried what the smart assistance of voo told me but it did not work: the light of the modem does not turn from red to green no matter what i try. i have issues with voo client serv
Problème
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Ma connexion Internet
Connexion imprimante HP au modem VOO impossible
[Modèle de modem : VOO technicolor CGA4233VOO][Modèle d'imprimante : HP Officejet 6500A Plus - Caractéristiques ici : https://support.hp.com/fr-fr/product/hp-officejet-6500a-e-all-in-one-printer-series-e710/4083974/model/4083870/document/c02526430] [Symptômes : aucune conn
Problème
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Mes objets connectés
Solution acceptée
No Internet this 19/03
No internet since I woke up this morning (6am), rebooted, checked cables etc. Any issues going on?
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Ma connexion Internet
Solution acceptée
No internet connection
Good evening, I have lost internet connection today around 3:00 p.m. (Evere) Are there any maintenance in progress or it is a local issue? Kind regards
Problème
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Ma connexion Internet
Solution acceptée
Code erreur 2011
Bonjour, Sur certains canaux j'ai un message d'erreur avec le code "2011". "Signal Issue" Il y a actuellement une erreur sur la diffusion de cette chaîne. Veuillez prendre contact etc Une idée de que ça représente ? (pas encore pris contact, comme préconisé dans le message). Merci Bien à vous G
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VOO TV +
Solution acceptée
Fermé
Comment changer le network range pour installer une connexion VPN ?
Bonjour, je voulais installer une connection VPN à mon mac à la maison, mais je ne réussis pas à connecter au serveur via le VPN. Selon notre spécialiste IT, le problème est comme suit: "The Office network has the same range of addresses (192.168.0.xxx) as your home network. The main consequence
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Ma connexion Internet
Solution acceptée
buy a mobile phone with a Data Option
I currently have 4 mobile subscriptions. In January a bought (for me personally) a mobile phone online by choosing to pay a Data Option for 24 months and paying a small down payment. Now I would like to to the same for two other numbers (for my kids) but no matter what device I select, I am redir
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Mon téléphone mobile
Solution officielle
New contarct has not been received yet...
Dear, Hello, Bonjour, Please let me ask Voo experts about my issues. I asked your colleague to get rid of the TV subscription from my subscription, meaning keep using my internet and my mobile. Finally, I reached your colleague, and the TV box was sent back to Voo by B-post. And, I
Problème
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Mon abonnement VOO
It is connected to router. Fortunately a factory reset of the evasion box fixed the issue, thanks! It works also from a different subnet so that was not the issue.
evasion tv box in bridge mode
Hello, I am running in bridge mode (router technicolor). The connectivity is ok and is on the subnet 192.168.1.0/24. Getting almost no channels working, one of the few working is channel number 3.
Problème
Unfortunately, my French is very weak. The neighbors I do know have Proximus with no issues. Beginning to think it may be an equipment issue. The internet just stopped in the middle of the day.
Internet outage 7063 area
Is there a website where you can check for outages? It has been over 24 hours with no service. Have restarted modem/router multiple times but the @ light flashes red. Existe-t-il un site Web sur lequel vous pouvez vérifier les pannes? Cela fait plus de 24 heures sans service. Ont redé
Problème
@Yasuhide You're welcome :) If you have any other issue, don't hesitate ! Have a nice day.
Update of my contract
Hello, If you don't mind, I need your help by Voo experts. First please let me share my situation. I requested the cancelation of TV subscription by phonecall. TV box was returned by b-post and new contract was received by e-mail. As I am living near Voo shop at Stockel, I submitted the co
Question
Hello @Radiohead, I'm glad to see that everything is okay now !Apologies for this issue, have a good week 🙂
No Internet this 19/03
No internet since I woke up this morning (6am), rebooted, checked cables etc. Any issues going on?
Problème
Hello @Ole, Did you by any chance try the manipulation advised by @roylion15 ? It should solve your hotspot issue.
VOO mobile keep display as Proximus
I have since a few months had 2 VOO sim cards, they work resonable fine, but when I look in settings and mobile service, it says the number is Proximus…..and this causes all sorts of issues from unable to set up hotspot to having major problems when travelling and it can take hours before the data r
Problème
Bonne nouvelle @webseb. @anup1664 Your internet should be back online too. If there's still an issue, I'd suggest you give us more details here.
No Internet Braine l'Alleud
Apologies, i can't speak French. Hopefully somebody can understand my English. My internet stopped working about 30 minutes ago. I've switched the modem off, waited, switched it back on and the Online light does not come back on.
Problème
Dear, As you explained @Lenn , the broadcast of these episodes is subject to contractual issues.It will not be possible for us to extend the broadcasting period. Kind regards
Missing episodes of series
Hello. Succession 3 épisodes 1 and 2 are missing while episode 3 will expire in 2 days. Can you add the first two episodes of season 3 back and extend episode 3? Same issue with The scenes from a Marriage - missing partial episodes so we cannot start. Please add if possible. We are at a full stop c
Problème
Hello,Thank you for your reply. I was told to do the same by customer service before and that did not work, which is why they sent a technician. I've already had 2 different technicians come and check and they did not solve the problem and I can
No signal
Hello,It’s been weeks now since I started losing internet signal on daily basis and frequently enough to make it impossible to work from home. I’ve called technical service on numerous occasions and had 2 technicians come to my home to try and fix it. Unfortunately, all they did was to change a mode
Problème
Hello, Yes, it's most of the issue. I'm sorry, but if you don't believe us, should we make up a lie so it looks more genuine ? Why would we lie about this ? Does this reason itself doesn't look bad an embarrassing enough ?
No internet chez moi il y a une semaine.
Good afternoon, I inform you that there is no internet since last Thursday (one week ago). I am really tired of talking to an automatic VOO operator every time I phone VOO to know what is happening. Could anyone tell me what is the real problem? Is there a mitigation plan planned by VOO to overcome
Problème
Hello again and thank you all for trying to help. I did a little more digging into the issue and found a publicly available website (updated every month), that allows to view all stationary transmitting antennas. If I zoom into the area of the A
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Roaming issues when crossing the border
Sempre que passo a fronteira da Bélgica com a Holanda eu fico sem rede. Com o telefone esta tudo bem.
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