recentrly I'm having problems with the internet connection. More and more often the connection just drop during the day.
When I was able to open the router page in the event log I noticed multiple CRITICAL messages "No Ranging Response received - T3 time-out".
Just googling it there are two forums (other providers) where the problem seems identified around the downstream and upstream power level.
From the Status/Connection page of my router I see the downstream has modulation set to QAM256 while the upstream is set to QAM32.
Could you please help me if it is something I can fix by editing the configurations?
Meilleure réponse par Marcs
You seems have a problem with the upstream channel, you have only one who works (it is mayby nomal in your area but i dont think so.
Have you ever tried to restart your modem ? and chec your wire (coax)
I think you need to call the helpdesk to have one reparation (you can call the Sunday, they are open 078/50 50 50)
sorry for my poor English, i hope you understand my words