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How can I find my Contract ?

Hiw can I find my contract online?

 publié 

il y a 2 ans

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Last response by 

il y a 2 ans

Question

13

2

0

Solution acceptée

Cancell contract

Hello, I want to cancel my contract because I'm not leaving anymore in Belgium. I think I canceled it but where I can check this?

 publié 

il y a 18 jours

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Last response by 

il y a 17 jours

Question

12

1

0

Solution acceptée

Contract cancellation

There are more then three weeks no Internet at our home untill today(27/11/2018), we aksed two times technical come for repairs but no of them fixed t

 publié 

il y a 2 ans

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Last response by 

il y a un an

Question

59

12

0

Solution acceptée

Cancel the contract

Hello, i want to cancel my contract because i'm not leaving anymore at Belgium. The first week of this month i called to the written number to do it,

 publié 

il y a 4 ans

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Last response by 

il y a 4 ans

Question

60

3

0

why my contract has not been canceled??

I twice sent the form to cancel the contract and I did not get an answer. why?

 publié 

il y a un an

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Last response by 

il y a un an

Question

9

3

0

Solution acceptée

Cancellation of my internet contract

Hi, I tried to call Voo several times to cancel my contract for Internet connection. Unfortunately no one was able to speak English at those times.

 publié 

il y a 3 ans

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Last response by 

il y a 3 ans

Question

89

7

0

Solution acceptée

Termination of contract : Moving out of Belgium

Hello, as I don't speak French/Dutch I find it impossible to talk to someone in English on the phone. I'm moving out of Belgium soon and I'd like to t

 publié 

il y a 2 ans

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Last response by 

il y a 2 ans

Question

45

6

0

Solution acceptée

Why does my final bill assume a later end of contract date?

I moved abroad at the end of September. I sent my demand for stopping my contract at the end of September. I was asked to provide evidence of moving a

 publié 

il y a 4 ans

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Last response by 

il y a 4 ans

Question

6

1

0

Solution acceptée

My internet is not working since I changed to the Wahoo contract

Dear all I had the Pack trio contract for almost 3 years and everything worked perfectly fine. However, since 2 weeks ago, I changed to Wahoo and sud

 publié 

il y a 3 ans

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Last response by 

il y a 3 ans

Question

14

2

Moving out: how to transfer the internet contract to the new locataire?

Hello.I rented a flat and had a contract for internet (illimited GB) with Voo for 2 years.On the 1st of May 2020, I am moving out. The new tenant (new

 publié 

il y a 3 mois

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Last response by 

il y a 3 mois

Question

10

1

0

Contract modification request and I received "Nous avons bien reçu votre demande de résiliation"

I sent a request for information regarding the modification of my actual contract from the 1st of July when the new prices will be in place and I rece

 publié 

il y a 4 ans

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Last response by 

il y a 4 ans

Question

10

5

0

Cancelling Voo contract

Hi, I’m going to be moving house at the end of January and I want to cancel my Voo TV and internet subscription. I’ve noticed that other people have

 publié 

il y a 2 ans

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Last response by 

il y a 2 ans

Question

9

1

0

Solution acceptée

Internet and tv contract cancelled by mistake

please help - English only if possible? i recently wrote a letter to voo to cancel my mobile contact but they cancelled my internet and tv as well by

 publié 

il y a 2 ans

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Last response by 

il y a 2 ans

Question

11

5

0

Solution acceptée

donner sa resiliation d abonnement trio

Bonjour ça fait un peu moin de un an que je suis abonner mais après beaucoup de problème d internet je souhaite résilier mon contract comment je doit

 publié 

il y a un an

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Last response by 

il y a un an

Question

16

5

0

Solution acceptée

Internet Subscription Cancellation

Hello, VOO has been wonderful in terms of both product and service. Unfortunately, I am moving abroad by the end of this month and need to cancel my

 publié 

il y a un an

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Last response by 

il y a un an

Question

17

1

0

Solution acceptée

Changement d'adresse de facturation electronique

Bonjour, Cela fais plusieurs fois que j'essaye de modifier mon adresse mail de facturation électronique et qu'une erreur se produit (voir screen) In

 publié 

il y a 2 ans

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Last response by 

il y a 2 ans

Question

11

7

0

Solution acceptée

Cancellation Request

Dear VOO Team, I would like to cancel my contract by 31/07/2019 as I am leaving Belgium next month. Could you please let me know which steps I need

 publié 

il y a un an

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Last response by 

il y a un an

Question

14

2

0

Solution acceptée

No connectivity in Masnuy Saint Jean

I'm living in Masnuy Saint Jean (7050) and I have no connectivity since this morning at 5:30AM. I called the support center but I didn't receive any

 publié 

il y a 5 ans

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Last response by 

il y a 4 ans

Question

12

6

0

Solution acceptée

We want to upgrade our broadband subscription immediately from SOLO Light to SOLO Relax

Hello, We are currently on a SOLO Light broadband contract with VOO since 2017. We are already over the data limit for the month (100gb) and want to u

 publié 

il y a 7 mois

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Last response by 

il y a 7 mois

Problème

16

1

0