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R

Promeneur

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2 Messages

ven. 12 avr. 2019 20:12

why my contract has not been canceled??

I twice sent the form to cancel the contract and I did not get an answer. why?

Réponses

Thibault

Officiel VOO

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2.7K Messages

il y a un an

Hello rafal88

I do not see any request for cancellation for your mobile. Do you want to cancel your number completely or transfer it to a new operator?

Promeneur

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2 Messages

il y a un an

Hi. Thank you for answering.

I have an email confirmation that the order is in progress. I want cancel my number completely, because I'm going back to the poland. can you help me ?

Marie_S

Érudit

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3.5K Messages

il y a un an

Hi rafal88,

If you have received the confirmation email, it means that your request will be processed by the appropriate department. The answer time depends on the volume of work. But, rest assured, it will be done. :)

Ancien Officiel VOO