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Cancel the internet subscription
Hello, I would like to cancel the subscription on 31 October 2022 because I am leaving the country. If I remember correct this is a combo of Internet, TV, mobile. I want to cancel all of them.I have tried many times the previous days the phone number provided by your colleagues, but the line is n
Question
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Ma connexion Internet
Hello, I am experiencing the same issue, as your colleagues have not returned my attempts to connect with them. My customer number is 0022176706 and we will be leaving the country by the end of April 2023. We would like to request a cancellation o
Procedure to cancel voo internet contract
Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!
Question
Dear @Thorsten_W, I have just taken the necessary steps to cancel these 3 numbers.This cancellation is indeed direct. It is not possible to take a package with only the internet, the fixed phone and the gsm subscription.If you want to do this, y
CANCELATION OF VOO MOBILE SIM CARDS
English version (Version française ci-dessous) Hello, I've 4 mobile phone SIM cards and I want to cancel 3 of them from today. Please cancel the SIM cards: 0455 115347, 0455 120662 and 0455 118314. The 4th SIM card is not mentioned here. And please tell me the costs if I keep only the Internet an
Question
Hello, I've been observing this discussion and I'm experiencing the same issue as @rohanchandarana. I've tried to reach out multiple times by calling but haven't been able to connect. It's really pressing for me as I need to cancel my VOO subscript
Procedure to cancel voo internet contract
Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!
Question
Only the service you have contacted can take care of the cancellation of your subscription, they have indeed planned to call you back as soon as possible. If you do not hear from them, I invite you to contact them again to see if an English-speaking
Procedure to cancel voo internet contract
Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!
Question
Thx, it was a pleasure to communicate with a guy like you.I am really sorry that I did not manage to manoever to the proper forum. Are you a kinda troll willing to sabotage VOO?I mean, you know my name, my request and you have seen me struggling.It s
Comment savoir si je suis en IP publique ou privée (CGN) ?
Possédez-vous une adresse IP publique ou privée (CGN) ? – Souvent, cela ne change absolument rien à votre utilisation des services VOO ! Dans certaines conditions, avoir une adresse IP publique peut toutefois être utile. On vous explique tout ! Avez-vous une adresse IP publique ou privée ? Pour c
Question
Hello, I am experiencing the same issue, as your colleagues have not returned my attempts to connect with them. My customer number is 00******* and my family and I will be leaving the country by the end of April 2023. We would like to request a ca
Procedure to cancel voo internet contract
Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!
Question
Justin, thanks for coming back to me. Which months specifically? My Belgium bank account has been closed (online), so VOO couldn't charge me anymore, and my phone number has been deactivated. How could I be using it??? Look at the comments. VOO's ca
CANCELLING VOO Mobile
I have been trying to cancel my VOO MOBILE subscription for two months now. I have tried calling the hotline and no one ever picks up. I have sent several emails to the billing and administrative departments but I am still getting bills. I want to cancel this service now! How do I get someone to act
Problème
Hi Marie S, I cancelled my VOO mobile back in September and thanks to you I received the credit note for the October invoice. You can imagine how surprised I am to receive a zoomit message to pay for November on December 3rd. Please ask VOO Mobile
Résiliation VOOmobile - déménagement à l'étranger
Nous somme démanger a létrangers le 12 Julie. Jais résilier ma VOO mobile numero plusieur foirs. Dans la site web, par émail et par contacter le service 5050 plusieurs fois. August, septembre et maitenent. Mais c'est impossible ! ! Veuillez confirmer svp la réception de ce Resilliation. Meilleur
Question
CANCELLING VOO Mobile
I have been trying to cancel my VOO MOBILE subscription for two months now. I have tried calling the hotline and no one ever picks up. I have sent several emails to the billing and administrative departments but I am still getting bills. I want to cancel this service now! How do I get someone to act
Problème
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Mon abonnement VOOmobile
Solution acceptée
Hi, Quitter mon opérateur et devenir client VOO (google translate) Do you want to leave your old operator for VOO? You can opt for a SOLO, DUO, TRIO or QUATRO pack according to your needs (TV, internet, fixed telephony, mobile telephony). You ca
Change provider with number keeping
Hello. Now I have Orange sim-card. Is it possible to change provider to Voo with keeping of current phone number?
Question
Hello @jagadeesh001, You mentioned your Customer number in public, I edited it for the safety of your private information. As @theo2007 said : the only way to cancel a product/a contract is to call the cancelation service (04/266.41.14).
Termination of phone service
Hi, I have already submitted few tickets on my phone number usage and wanted to cancel or terminate your phone service. I have also scheduled call last week but I did not receive call from Voo. I wanted to cancel the Voo phone service, since your changing on top of internet. Initially y
Problème
@Simon B The contract sent to me on 17 Oct 22 is dated 30 Sep 22. It has the incorrect offer applied. Yes I did my order on 4 August and there was a contract for that time but it wasn't fulfilled. If the online offer was the screenshot I provi
WiFi Package / Offer
I have reached out to VOO via the contact form several times and I still haven't received a phone call back regarding my Internet subscription. I initially signed up for service in August and they came to install early August, but they couldn't install. Then the end of September the issue was resolv
Problème
Commande d'un iPhone 7 n'a pas été effectuée
Bonjour, J'ai commandé un iphone 7 de couleur gris la semaine dernière, le 15 Novembre. J'ai payé €99,00 en espérant récevoir le portable dans un délais de 48h, cependant je n'ai pas été contacté par Dynalogic. (j'ai déjà verifié le courrier indésirable quand même). Vendredi dernier j'ai appelé le
Problème
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Mon téléphone mobile
Solution acceptée
When and where should I return the modem?
I had called the number of 04/2664114 to cancel my subscription from 14/02/2023 on 13/02/2023. The VOO staff also called me back to confirm my cancellation. When and where should I return the modem to VOO because I didn't receive the email or information from VOO?
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Mon abonnement VOO
How to cancel mobile subscription?
Hi, I moved my mobile and internet to Orange and they were supposed to deal with the cancellation. It look that the tv/internet transfer is done properly but not the mobile phone. So last week I received a new invoice for Voo mobile. Can you please guide me to the process of cancellation?
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Mon téléphone mobile
Hi @Charis, Could you add your customer number to your profile, as explained here ? I will check if I can do something to help you for the cancellation. Thanks.
Cancel the internet subscription
Hello, I would like to cancel the subscription on 31 October 2022 because I am leaving the country. If I remember correct this is a combo of Internet, TV, mobile. I want to cancel all of them.I have tried many times the previous days the phone number provided by your colleagues, but the line is n
Question
Hello, In order to verify your file, we will need several information. The first is to fill in your online form with your customer number. Then the reason for the cancellation, and this, in order to direct you to the right service. I remain avail
Procedure to cancel voo internet contract
Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!
Question
Hello cancellation is not possible via the forum call the dedicated number : 04 266 41 14
Cancel subscription
Hello, I am trying to contact voo to cancel but am going round in circles. My account is 0021706309 and Cancelation date is 15/07/2022. Please help. Kind regards Judith
Question
Thank you for your elegant tone of voice at VOO . As you may have seen in my previous messages, I attempted to cancel my subscription while I was still in Belgium. My phone number is currently deactivated, so I'm unsure about what you mean by 'data
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CANCELLING VOO Mobile
I have been trying to cancel my VOO MOBILE subscription for two months now. I have tried calling the hotline and no one ever picks up. I have sent several emails to the billing and administrative departments but I am still getting bills. I want to cancel this service now! How do I get someone to act
Problème