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Promeneur

Promeneur

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11  messages

mardi 14 février 2023 19:33

When and where should I return the modem?

I had called the number of 04/2664114 to cancel my subscription from 14/02/2023 on 13/02/2023. The VOO staff also called me back to confirm my cancellation. 

When and where should I return the modem to VOO because I didn't receive the email or information from VOO? 

Solution acceptée

Top Expert

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21.7K  messages

il y a 2 ans

Hi,

When you cancel your subsciption, they send you a "letter of restitution" (it's perhaps a mail)

Restituer le matériel VOO : comment ça marche ?

You need to wait this document because the will not allowed you to give the material back witout it.

In the link i give you, you will see where you can give back the material.

Sorry for my poor old school english.

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