Hi @Megan E How dit you receive your bill habitually ?There is nothing in your myvoo account ?A voo official will certainly help you very soon, be sure that your customer number is in fact in your profile, attention, if you have write it on the previ

Hello @Itrefna, We can certainly continue in English if that is what you prefer.I indeed notice some instabilities on the line.You seem to have done all the necessary checks, it is better to send you a technician.   He can come during the week

Also, we tried reaching on 078/ 50 50 50, but its only waiting. call is not getting connected. we requested for call-back twice then we received call from person who speak only French. we requested to transfer to someone who can speak english but it

Hi, You tried to contact voo at witch number ? To cancel a subscription, you need to call the 04/266 41 14. It's not sure that you can reach somebody who speek english the first time so you need maybe to try again. If not yet done, lease putt your

Comme promis, voici les deux propositions :)Proposition1La Communauté VOO - Bienvenue sur Le Forum - La vie de la Communauté - BavardagesLes services VOO - Télévision - Internet - Téléphonie fixe - Mobile - Facturation - Se

Hello everyone,   @Baha  we can only answer your queries in French, Dutch, English or German.  Would you like to cancel your mobile subscription by the end of August? If so, you'll have to contact us again at the end of the month, bec

Nous n'avons pas pu identifier le numéro de téléphone introduit. Veuillez veuillez saisir un numéro de téléphone rattaché à votre contrat, vous avez intérêt. Malheureusement, les informations saisies n'ont pas été reconnues nous vous invitons en cons

Hello cupcake20x12,As I don't have the VooCorder / box .évasion in my hand, I'll give you a few steps to define if a VOD's (Video On Demand) movie has english audio stream, could you try to start the free movie of the month ?If you are on the VooCord

Google translate : Bonjour, Je souhaite résilier mon abonnement. Mon numéro de client est le « 00******** ». J'ai résilié mon abonnement internet et remis le matériel, mais j'ai appelé le 042664114 pour résilier ma ligne mobile, mais je n'ai pas

If you enter Voo Assistance and scroll down that page you can see technical assistance button. If you click on this button you can fill that form. When you filled that form you should get technical assistance or answer in two working days. I tried

je n'ai encore rien reçu, mais cette augmentation avait déjà été vaguement abordée dans la partie anglaise du forum (https://forum.voo.be/english-nederlands-deutsch-35/contract-modification-request-and-i-received-nous-avons-bien-recu-votre-demande-de

Hello @roylion15 Thank you for your kind reply. Hope the Voo/Orange management will add at least one or more good English channels to the list of TV channels. Additionally, if the management can work out a way to introduce Eurosport channels, it

Hello emilda, Witch code are you using ? You need to use de code you find in your last paper bill (the code is good for 2 month, so if you use one older code, it will not work) If you have use de good code, you need to wait until one "expert voo" c

Se avessi avuto questo qualche anno fa, non avrei avuto bisogno di imparare l'italiano ! :drooling_face: Lionel S Ti capisco, caro amico Lionel, Et moi je n'aurais pas eu à apprendre cette langue africaine. hujambo bwana Lionel, habari gani, una