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Promeneur

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2 Messages

dim. 13 août 2017 06:40

"Your activation code is incorrect. Please try again with a valid code"

hello everyone. i am trying to create an account in myVOO, but it says "Your activation code is incorrect. Please try again with a valid code"
i need help, please..

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Solution acceptée

Nathan

Apprenti

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2.7K Messages

il y a 3 ans

Hello emilda,

I transfer your customer record to the relevant department so that it sends you a new activation code for the creation of your myVOO account. A colleague will take contact with you by private message on this subject.

Regards,
Nathan

Ancien Officiel VOO

Marcs

Top Expert

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11.1K Messages

il y a 3 ans

Hello emilda,

Witch code are you using ?

You need to use de code you find in your last paper bill (the code is good for 2 month, so if you use one older code, it will not work)
If you have use de good code, you need to wait until one "expert voo" comme to help you, but they are off today and maybee tomorow too.

Are you sure you have mistakely read one 0 like a O or one 1 like a i ?

PS : sorry for my English :8
N'étant qu'un simple client, je ne parle jamais au nom de Voo

Promeneur

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2 Messages

il y a 3 ans

hi frames. i am using the activation code from my latest bill.. but it still doesn't work..
i also tried replacing the "1" with "i" but still it says incorrect.

i am so thankful for your time providing some answers for my problem.

and also, your english is just fine.. :):):)