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My Internet has stopped working
Hello, My internet is not working. The DS light keeps blinking. Rebooted the modem also couple of times. Pls may I request you to resolve the issue at the earliest Thanks, Rajesh
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Ma connexion Internet
Hello, With some models of routers, it doesn't work correctly. What kind of router do you have ?
voo IP address in bridge mode
Hello I have voo netgear modem configured in bridge mode so only using it as a modem. i wan to connect to the modem with ip address 192.168.100.1 but it does not work? is it the ip address needed? do i need to configure or add a routing to the pc to be able to access the modem. thank you.
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internet wifi modem which has not working since to day 19 03 2021 at 13 00 hrs.
the internet wifi modem which has not working since to day 19 03 2021 at 13 00 hrs in Woluwe Saint Pierre 1150???
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Ma connexion Internet
Good Morning, i am at work right now soon as i come back home i will answer with the request data, regards
Problems with the network and with the wifi/modem
Good morning, all this new adventure is started the 3rd May 2016. The first days everything was working well and the speed test was fine according to the bandwidth for which i'm paying. But suddenly something has begun to goes wrong. The speed is often unstable, right now i can't show my daughter a
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Hello, With some models of routers, it doesn't work correctly. What kind of router do you have ? i tried with netgear 6300v2 and with linksys wrt3200acm. neither work I try to connect the pc directly to the modem.. but the pc does not have a netw
voo IP address in bridge mode
Hello I have voo netgear modem configured in bridge mode so only using it as a modem. i wan to connect to the modem with ip address 192.168.100.1 but it does not work? is it the ip address needed? do i need to configure or add a routing to the pc to be able to access the modem. thank you.
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Port forward not working
Hello. Vous pouvez répondre en français. Je peux bien le lire mais l'écriture est plus difficile. I have trouble forwarding port 34197 on my router. - I allowed the port in my PC's firewall (inbound and outbound) - My PC's IP is reserved in my router and /ipconfig confirms it'
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Mes objets connectés
Internet connecting
Dear, the internet connecting doesnt work today. I need it. I live in Brugmann Av. 383. I restarted everything. What to do?
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Ma connexion Internet
Yes I did as the automatic subtitles work on the other channels. Thank you for your suggestion. Good weekend to you too.
Subtitles on the BBC
Each time I change to the BBC I have to go to parametres and then put on the subtitles. When the programme comes to an end, the next programme has no subtitles and I have to go through the same process each time. I only have this problem on the BBC - other channels are working perfectl
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No internet at Ixelles
Hi, internet is again gone in Ixelles. I work from home since March and am super annoyed with internet quality and I am paying 100 euro for this pack.
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Ma connexion Internet
Internet outage 1150 area Brussels
Hi, my internet doesn’t work since the morning. Client number 0021923305. Is there a problem with outage and when will it be solved? thank you!
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Ma connexion Internet
Thank YOU :) ! Our IT guy just told me the 2nd tracert was to the internal address (starting with 136.140 ..) so that doesn´t work anyway.
I can not connect to my company VPN since last week.
Hi, since last week i can no longer connect to my company VPN. I am connected to the VOO router via LAN cable. My companies IT department has reviewed and all my computer settings are OK and the VPN server is up. So then we disconnect the LAN cable to the VOO network and tried via mobile network (
Problème
Received SMS from Voo explaining the outdoor work on the network has been completed and services are restored. My internet is still not working. It’s been 5 days since I’ve had service.
Internet outage 7063 area
Is there a website where you can check for outages? It has been over 24 hours with no service. Have restarted modem/router multiple times but the @ light flashes red. Existe-t-il un site Web sur lequel vous pouvez vérifier les pannes? Cela fait plus de 24 heures sans service. Ont redé
Problème
We prefer written communication via this channel :-/ It is normal that you do not have a connection yet if you just installed the new modem now. It will take about 20-30 minutes for the connection to work (so that the device can auto-configure
Pathetic internet disruption
I have been experiencing pathetic experience with VOO internet since last week where internet goes down all of a sudden. After sometime it comes back again but damage is already done during the outage. This is so frustating and embarrasing especially during office meeting where you are discussing so
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Hi, We are only customers like you, you must wait a answer by a "official voo", they are the only people who work for voo on the forum.
Installed the 1 Gbs but I have only 400 Mbs
Hello , Recently I installed the 1Gbs option, it was activated last week, and immediately I could measure speeds as 710 Mbs max. This week the installer came in order to upgrade the modem and since than, with the new Technicolor modem, I can barely arrive at 350-400 Mbs. I am in Woluwe Saint Pi
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Hi, it is probabely safer to wait until you are sure the other phone (and the new sim card) work perfectly (anyway you will pay the complete month for these canceled number).
Nobody can call me.
Hello. If nobody calls me or i call myself for a long time. As a result nobody can call me. and after that i am receiving a sms about This person has tried to reach you 1 time without leaving a message. The last attempt took place on 04.05, at 17:42.
Problème
Hello @MusicmanC7 There is indeed work in progress in your area. Normally, everything should be back to normal this afternoon. We apologize for any inconvenience.
Outage/Probleme connexion internet
Hello, is there an Internet outage? Customer number ********
Problème
Hi, I need to turn my ip public to work at home with VPN connection.. Could you please do this to me asap? I am waiting for a long time. Thank you.
Comment savoir si je suis en IP publique ou privée (CGN) ?
Possédez-vous une adresse IP publique ou privée (CGN) ? – Souvent, cela ne change absolument rien à votre utilisation des services VOO ! Dans certaines conditions, avoir une adresse IP publique peut toutefois être utile. On vous explique tout ! Avez-vous une adresse IP publique ou privée ? Pour c
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pas d'internet 1050 - voyant rouge clignotant sur le modem
I live on rue Hennin (1050) - is work underway? no internet since early morning and a flashing red light on the modem. several modem reboots and cable manipulations done as well. merci
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Ma connexion Internet
Hi, Are you sure the damage is linked with the work ? There are no voo installation next to the damage, maybe he walked one the floor above ?
Technician Damaged my home
During installation, the technician accessed the attic and damaged the ceiling in a room. How do I report and claim the damages? Lors de l'installation, le technicien a accédé aux combles et a endommagé le plafond d'une pièce. Comment puis-je déclarer et réclamer les dommages ?
Problème
Hi, Could you please change my IP to Public? I'd like to work with VPN. Emil
EmilK
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Comment savoir si je suis en IP publique ou privée (CGN) ?
Possédez-vous une adresse IP publique ou privée (CGN) ? – Souvent, cela ne change absolument rien à votre utilisation des services VOO ! Dans certaines conditions, avoir une adresse IP publique peut toutefois être utile. On vous explique tout ! Avez-vous une adresse IP publique ou privée ? Pour c
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