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Thanks!I checked today again - its still public.Drop me a line whether you need any further infos of my side.
Comment savoir si je suis en IP publique ou privée (CGN) ?
Possédez-vous une adresse IP publique ou privée (CGN) ? – Souvent, cela ne change absolument rien à votre utilisation des services VOO ! Dans certaines conditions, avoir une adresse IP publique peut toutefois être utile. On vous explique tout ! Avez-vous une adresse IP publique ou privée ? Pour c
Question
Hello, The phone number of the Help Desk is 078 50 50 50
Pas de connection internet
I have no internet connection. Rooter rebooted with no positive result. Red light blinks. Is there a phone number for VOO help desk?
Problème
I have no sim card as i explained so they have no way of calling me. Thank you for the understanding.
Cancel phone subscription
Hello! I'm trying to cancel my voo subscription since 3 weeks now. I've lost my phone and I have no sim card and I reported it but they still charge me and also at Les Grandes Prés they wouldn't provide me with a new sim card, they sent me to another store which was really inconvenient at the time.
Question
Hi, Attention, no personnal data are allowed on the forum, you need to write it in your profile only. When you have made the subsription with orange, don't you have ask to use the "easy switch" ? if yes, this is orange who need to ask the cance
Request to termination of VOO Connection as I will switch to Orange.
Hi VOO Team, I recently joined Orange Belgium as their employee and would like to use benefit of employee discount, hence I would like to terminate the home internet connection with VOO (I think soon both companies will be operating together after the process of acquisition is completed). I called
Problème
Solution acceptée
Probleme NAT ps4
Bonjour, je suis en type de nat 3 sur ma console (ps4) sur le jeu call of duty modern warfare j'aimerais bien les ouvrir pour être en ouvert mais je n'ai aucune idée de comment faire
Problème
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Ma connexion Internet
Thank you Christophe. Please proceed with disconnect and cancel subscription. Ok to get billed till end of month
To disconnect my voo phone
As I left belgium, i would like to disconnect my phone 0455 11 55 98.. I don't know what to do... I called the number and never picked up.
Question
Thx, it was a pleasure to communicate with a guy like you.I am really sorry that I did not manage to manoever to the proper forum. Are you a kinda troll willing to sabotage VOO?I mean, you know my name, my request and you have seen me struggling.It s
Comment savoir si je suis en IP publique ou privée (CGN) ?
Possédez-vous une adresse IP publique ou privée (CGN) ? – Souvent, cela ne change absolument rien à votre utilisation des services VOO ! Dans certaines conditions, avoir une adresse IP publique peut toutefois être utile. On vous explique tout ! Avez-vous une adresse IP publique ou privée ? Pour c
Question
@Gilles N. I tried calling the number again, but there is no option to chose the language to English. The call is directly answered by someone and they speak only French. My wife tried to speak in bit and pieces of little French she knows but somehow
Request to termination of VOO Connection as I will switch to Orange.
Hi VOO Team, I recently joined Orange Belgium as their employee and would like to use benefit of employee discount, hence I would like to terminate the home internet connection with VOO (I think soon both companies will be operating together after the process of acquisition is completed). I called
Problème
Solution acceptée
Internet Problem
I recently upgraded my plan to VOO Solo Max. As per the plan i should get upto 400 mbps of speed. But i don't even get 50 mbps. And i also observe wifi is going down sometimes.
Problème
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Ma connexion Internet
Bonsoir, Le jeux ça serait pas League of Legends car j'ai le même soucis?
Problème de connexion à certains services
Bonsoir, nous avons des problèmes de connexions à certains services type jeux vidéos. Nous arrivons à regarder des vidéos, du streaming mais impossible de se connecter à n'importe quel jeu? Quelqu'un aurait une solution? Merci, Flora.
Problème
Bonjour, J'ai exactement le même problème. De 19-21ms sur le jeux League of Legends pour 59-60 actuellement. Je suis de Mont-St-Guibert 1435
[League of Legends] Ping constant à 60
Bonjour, depuis hier soir, il y a des soucis de ping UNIQUEMENT sur le jeu "League of Legends". C'est un peu bizarre à entendre car on peut se dire que si le problème est uniquement sur le jeu League of Legends, le soucis vient alors de chez eux mais ça n'est malheureusement pas le cas. J'ai déjà
Problème
Hello Mohammad, We will analyze the situation together;) The readings on your modem seem correct. Your modem is currently online. Is your modem placed upright and out of a cabinet? Do you experience this situation in the very room of the modem? When
Modem shows orange light and wifi connection says No Internet - problem for 2 months
Modem shows orange light and wifi connection says No Internet, problem for 2 months, technical support unable to solve this issue as well. Any help would be much appreciated. This has been very annoying. I am thinking to move to another provider.
Problème
Hello, What was your previous package speed ? 125 Mbps ? When uprading the package during the month , the speed comes back to the previous one after the technician has finished his work until the 1st of the next month, as package change only o
problems with internet stability since package upgrade today
I have upgraded my internet package to Giga max (1gbps speed). Today the technician came and performed the upgrade. The speed was immediately heightened to 450-480mbps. Everything seemed to work fine, but half an hour after the technician left, my internet stopped. After resetting the modem/router
Problème
Solution acceptée
Change Voo Billing details
Hello, I wanted to change the Billing of my subscription to my spouse's name. Please guide me with the process for the same. Thanks
Question
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Ma facture
@Mélanie W et @Valérie P : C'est pas plutot Mare of Easttown ? :)
Les grosses séries du moment
Que puis-je regarder ? Il y a tellement de séries qui sont diffusées que je ne sais plus où donner de la tête ! Quelles sont les séries les plus populaires en ce moment ? N'ayez crainte, je me suis renseignée pour vous. J'ai pris le temps de sélectionner quelques programmes qui pourraient vous
Article
Hello, As suggested by @McBenouz, have you done the last update of your smartphones?
Problème APN avec fairphone 3
Bonjour, Impossible de me connecter au 4g avec mon Fairphone 3 Pourtant toutes les données fournies par Voo ont été introduites Nom : Voo APN : internet.voo.be MCC : 206 MNC : 08 Merci pour votre aide, Benoit
Problème
Hello, you must contact customer service and schedule an appointment with a technician. Your levels are out of tolerance.
Internet keeps cutting out
Hello, for the past week or so my connection has been terrible please help. here is my event log
Question
No, it's the normal "voo" user mode. But as a beta tester, may be I have a more advanced version of the software currently deployed to customers. You will have to wait for an update to have this feature probably. What version of software do
DOCSIS 3.1 Gateway
Hi, Where can I find the options to backup my config (and restore) of my new DOCSIS Technicolor Router ? Rgds, Kris
Question
Hello! I had the same problem a few days ago, a replacement of the Modem was beneficial to me, so see to make a replacement of this one. I'll notify @Lionel S so he can look at it with you! :) Have a nice evening !Max'
MaXiMiLiEn47201
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VOO modem issues (No DHCP, No Internet)
I have a random occurring issues with my VOO modern, 1) The first is where all connected devices are disconnected from the network (both LAN and WiFi). When checking my mobile's WiFi I can see that the phone is unable to get an IP address from DHCP. This is resolved by re-starting the VOO modem.
Problème