Impossible de trouver ce que vous cherchez ?
Officiel
Accepté
Sans réponse
Filtres avancés
Résultats de la recherche (1K)
Solution acceptée
Contract cancellation
There are more then three weeks no Internet at our home untill today(27/11/2018), we aksed two times technical come for repairs but no of them fixed the Internet problem, there are still no Internet in our home caused us a lot of trouble, we can't study and work at home. We've made our troubles clea
Question
•
Ma connexion Internet
Hi Leib, Can you perform an electrical reboot of the VOOcorder? For the CI+, could you do a new channel search? I am of course still available. Have a nice day.
Image/Sound Unsynchronized in ARD
Since a while I notice that the image and sound for the German ARD channel is often unsynchronized: quite annoying if you see someone talking and the lips don't move in sync with the sound. I have tested it with two different TVs, and other channels seem to be OK, so I reckon the problem must be
Question
Ok, so finally I have new modem installed and it’s working as of now. Old modem has been swapped the shop ( point). Plz let me know in case of any issues:
Pathetic internet disruption
I have been experiencing pathetic experience with VOO internet since last week where internet goes down all of a sudden. After sometime it comes back again but damage is already done during the outage. This is so frustating and embarrasing especially during office meeting where you are discussing so
Problème
Demaaaaaain, c'est.... GAME OF THRONES ! :D
TOP des meilleures séries TV pour satisfaire le geek qui sommeille en vous !
Bonjour la Communauté ! La saison des séries a repris et j'ai cru deviner quelques amateurs de « binge watching » parmi vous... L'occasion est donc venue pour lancer le sujet ! (Re)-découvrez une petite sélection de séries TV « geek », pile dans le thème du Forum ;)The Big Bang TheoryÀ l'instar de n
Question
Hii ... I wanted to know about the status of my internet connection. I do not use the public Ip or private Ip. I also want to know about the disadvantages of Internet connection in public Ips.
Comment savoir si je suis en IP publique ou privée (CGN) ?
Possédez-vous une adresse IP publique ou privée (CGN) ? – Souvent, cela ne change absolument rien à votre utilisation des services VOO ! Dans certaines conditions, avoir une adresse IP publique peut toutefois être utile. On vous explique tout ! Avez-vous une adresse IP publique ou privée ? Pour c
Question
Hello @ rusty1052, You have the option of creating a new contract at the new address. You will therefore have to pay for two different subscriptions. And at the time of the move, it will therefore be necessary to proceed with a simple termination of
Moving address but need to keep internet at both new and old address for 2-3 weeks
Hi there - I have a small question about moving my subscription from one address to another. We are due to move over the weekend of 2-3 January but we will have the keys to new flat next week. Is it possible to arrange the connection to voo in the new place while also keeping internet from my curre
Question
Hello @Kovacova, Have you contacted us in the meantime?Could you please indicate in your Forum profile, your mobile number and the name of the account holder of your order?
Placed a order on Voo.be but did not recieve E-mail as confirmation
Placed a order on Voo.be but did not recieve E-mail as confirmation
Question
Solution acceptée
Change provider with number keeping
Hello. Now I have Orange sim-card. Is it possible to change provider to Voo with keeping of current phone number?
Question
•
Mon numéro mobile
In order to resolve the situation, I suggest the passage of a technician at your home. I still have room tomorrow afternoon between 1 p.m. and 5 p.m. from Monday or between 8 a.m. and 1 p.m., between 1 p.m. and 5 p.m. or between 5 p.m. and 8 p.m. I
Wifi going down frequently
For the past 2 days wifi is going down frequently. I live in Ixelles.
Problème
Hello Simon,I followed the exact steps that you provided me throught the above url.I attached you a screenshot of my profile which the field of customer number is completed.Please check your personal messages inbox :)Thank you
Cancel the internet subscription
Hello, I would like to cancel the subscription on 31 October 2022 because I am leaving the country. If I remember correct this is a combo of Internet, TV, mobile. I want to cancel all of them.I have tried many times the previous days the phone number provided by your colleagues, but the line is n
Question
Hii ... I wanted to know about the status of my internet connection. I do not use the public Ip or private Ip. I also want to know about the disadvantages of Internet connection in public Ips. I am looking for a guidance about using internet connecti
Comment savoir si je suis en IP publique ou privée (CGN) ?
Possédez-vous une adresse IP publique ou privée (CGN) ? – Souvent, cela ne change absolument rien à votre utilisation des services VOO ! Dans certaines conditions, avoir une adresse IP publique peut toutefois être utile. On vous explique tout ! Avez-vous une adresse IP publique ou privée ? Pour c
Question
Hi @Ladbell , And the Zoomit notification only appeared today with a due date of Jan 5 where it has always been end of the month ???
Customer service in English?
Hi, i wanted to cut my service with voo but instead their increased my cost. I have called them several times to ask question but they don’t seem to have anyone working there who can speak English. Could someone help me on what do i need to do to cancel the service? Many thanks for any help!
Problème
HelloYou can request to get a public IP but there is no possibility to get a static IP with this kind of subscription.You must make this request of public IP in the dedicated subject , here :https://forum.voo.be/conversations/ma-connexion-internet/co
Public IP
Bonjour VOO, Is it possible to make my private IP a public one?Out of curiosity, is it still possible to get a static IP as I do intend to upgrade my subscription to PRO TRIO pack?With the best,Manu
Question
Solution acceptée
Montée de ping lorsque je joue en soirée en ligne à League Of Legends
Bonjour, Depuis maintenant deux semaines j'observe des montées de ping intempestives et des variations de débit lorsque je joue en Ligne à league of legend. Je vous ai contacté une première fois et vous m'avez demander de faire un reset factory et electrique du modem (le technicolor) rien y fait.
Problème
•
Ma connexion Internet
@Mandaaaarine J'ai exactement le même problème mais sur World Of Warcraft à la place de Valorant! Pareil sur League Of Legend! Je cours sur place > je me fais Téléporter
Nombreuses coupures internet depuis le mois de juillet - Beloeil
Bonjour, Depuis juillet nous avons des coupures internet récurrentes (plusieurs fois par jour) et aujourd'hui c'est sans arrêts, au moins 3 fois en moins de 2h. Nous avons eu la visite de 2 techniciens, le premier nous a dit que c'était le fil qui reliait la box au boitier qui est dans le greni
Problème
Solution acceptée
betv
When I watch a film that I have put on My Selection and stop the film for 5/10 minutes to make myself a cup of coffee when I resume the film it starts from the beginning and not where I left off. Very annoying. I hope somebody has an answer. I am very pleased with the service of VOO
Problème
•
VOO TV +
Hi Madasseri,A general breakdown has going on on your area and it is the reason, please accept our apologise for this inconvenience. Everything has got well be fixed. Have a nice end of day and take care of you.
Internet connection lost ("@" keeps blinking in red)
Hello, I am working from home and today I faced a problem with my internet connection. The "@" light keeps blinking in red. I checked the connection and restarted the modem a couple of times. I have attached an image of the modem when the "@" light is blinking. Could you please help me to fix this
Problème
Solution acceptée
Probleme avec mon type de NAT sur Call Of Duty
Bonjour, Je souhaite jouer avec des amis à Call Of Duty, mais mon type de NAT est MODERER ce qui m'empêche de le rejoindre ou inversement. J'ais lu depuis le menu réseau de Call Of Duty que je dois activer le port "27017" pour q
Problème
•
Ma connexion Internet
Hello Probably you need an update (manual) of the modem profile. Generally, this happens automatically but sometimes you also have to wait for the first day of the following month. 🤔
roylion15
commenté
il y a 9 mois
vers la conversation :
0
0
Gigamax - how many people actually achieve it ?
Hi, How many people actually get close to the advertised Gigamax speeds ? You see lots of complaints in the Forem but maybe the happy people never post :) My contract says 1000/20 and the best I ever get is about 400/20 Channel162 OFDM is present and locked. Technicolour modem in bridge mod
Question