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Se faire un compte " My Voo " ?

Coucou, j'aurais aimé savoir comment faire un compte " my voo " pour pouvoir avoir internet partout, j'ai déjà essayé de m'inscrire mais il semble y avoir un souci avec tout les mots de passe que j'ai pus essayé d'introduire :/ HELP ME ! Merci :)

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ProblĂšme Internet

Signal rouge sur le sigle téléphone d"un modem Technicolor. Aucune connexion Internet, alors que tous les autres voyants sont verts. Déjà tout branché et débranché plusieurs fois. Help !

ProblĂšme

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Hi, I think you are on the best place to get help, the voo official speek better english than me 😏 If it's not yet done, put your customer number in your forum profile, without that they will not ba able to help you.

 commenté 

il y a 3 ans

 vers la conversation : 

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Problem with internet connection and modem

Dear sir/madam, i have a problem with my modem and internet connection ever since Tuesday, 17th of January. I have tried what the smart assistance of voo told me but it did not work: the light of the modem does not turn from red to green no matter what i try. i have issues with voo client service an

ProblĂšme

Same problem here in 1150 WSP. Would be good if someone from VOO could reply here in this forum instead of all clients calling them and blocking their help desk...

 commenté 

il y a 3 ans

 vers la conversation : 

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Plus de connexion internet

Bonjour, je n'ai plus de connexion internet et le no d assistance semble saturé. Y a t il une possibilité d avoir un support pour établir la connexion?

ProblĂšme

HELP! 4Ăšme soucis avec la demande de formatage de la box EVASION (tous les 3 jours)

Quand il y en a plus, il y en a encore.. AprĂšs mon souci internet oĂč mon cĂąble Ă©tait mal connectĂ© Ă  la source, le technicien qui vient pas sans prĂ©venir, mon code erreur sur une chaine, mon changement de plan tarifaire sans aucune demande, voilĂ  que ma box demande un formatage tous les deux jours!!!

ProblĂšme

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Solution officielle

subtitles

Is there anyway to get French subtitles on French films? For example: I am watching Rumba La Vie now on BEtv but I don't seem to be able to activate the subtitles. Any help would be greatly appreciated. Thank you very much.

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En effet les admins semblent moins présents cette semaine. Je ne peux que te conseiller d'appeler le Help Desk Voo et signaler ce qui a déjà été diagnostiqué ici. Bonne chance ;-)

 commenté 

il y a 10 ans

 vers la conversation : 

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Signal Wi-fi excellent mais pas de connexion

Bonjour, Je me permets de vous contacter car je suis client chez Voo depuis environ 2 mois. Depuis ce jour, je n'ai pas accĂšs Ă  une connexion wi-fi correcte. Je m'explique, sur mon ordinateur (ainsi que sur celui de ma compagne), je capte trĂšs bien le signal wi-fi mais sur le "logo" affichant l'inte

ProblĂšme

I tried calling them from 9 pm onwards. Half hour I was waiting . No luck . Is the technical support really available ? Can someone pls help

 commenté 

il y a 10 ans

 vers la conversation : 

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Plus de téléphone, de télévision et d'internet, que se passe-t-il ?

Que dois-je faire? Plus rien ne fonctionne: ni tĂ©lĂ©phone ni tĂ©lĂ©vision
 le voocorder au rouge. Je ne sais mĂȘme plus vous tĂ©lĂ©phoner pour me dĂ©panner. J'ai 90 ans , veuf, je vis solitaire dans une Seigneurie Ă  Seraing et vous demande instamment de venir Ă  mon secourir [EDIT MODERATOR] : pour des rais

ProblĂšme

Panne Ă  1050 Ixelles

Hello, I don’t have any internet connection today since afternoon and did not get any response on calling to customer support. Can anybody here help me resolve this issue.

ProblĂšme

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Solution acceptée

ProblĂšme de connection

Notre connection (wifi et cùble) a lùché sans prévenir cette aprÚs-midi, ma soeur a un mémoire a faire et moi mon pc ne reçois plus rien. Je ne vois rien en ligne a propos de maintenance ou autre (avec la 4G de mon téléphone). Help !

ProblĂšme

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Solution acceptée

voo films to rent

Hello Everybody, I would like to rent a film from the VOO catalogue and I don't know how to find out if the film is broadcast in English. When I look at the "bande d'annouce" it is always in French. Any help would be much appreciated. Thank you.

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Solution acceptée

Hi, I think this can help you (but it is in french) Changer le titulaire de mon abonnement (voo.be)

 commenté 

il y a 3 ans

 vers la conversation : 

0

Change in ownership

I have recently moved to new place and I want to change the ownership to my name. How can I change ?

Question

@Fallon  Yes. I will go to shop Can You help me with other question - I would like to close my other phone number. 

 commenté 

il y a 3 ans

 vers la conversation : 

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Nobody can call me.

Hello. If nobody calls me or i call myself for a long time. As a result nobody can call me. and after that i am receiving a sms about This person has tried to reach you 1 time without leaving a message. The last attempt took place on 04.05, at 17:42.

ProblĂšme

Pas de connection internet

I have no internet connection. Rooter rebooted with no positive result. Red light blinks. Is there a phone number for VOO help desk?

ProblĂšme

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Je viens de réussir à contacter le 078, l'automate répondeur ne reconnait pas mon numéro client, ni le numéro de téléphone lié à mon contrat.. help svp.

 commenté 

il y a 2 ans

 vers la conversation : 

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Plus de connexion internet

Bonjour Ă  tous, Depuis ce matin, peu avant 9h, je n'ai plus aucune connexion, ni internet, ni TV. Peut-ĂȘtre y a t'il une intervention en cours ? Merci de vos Ă©claircissements si vous avez des informations.

ProblĂšme

Hi @Gilles N. , I would like to thank you for the help and support. I am getting experience so far with the new device 😊 I have another question for you if you can help - I am planning to move to a new location in Sterrebeek Zaventem this year. Woul

 commenté 

il y a 5 ans

 vers la conversation : 

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Pathetic internet disruption

I have been experiencing pathetic experience with VOO internet since last week where internet goes down all of a sudden. After sometime it comes back again but damage is already done during the outage. This is so frustating and embarrasing especially during office meeting where you are discussing so

ProblĂšme

Hello, Can you have your full address in your profile so that I can verify and help you? Many thanks in advance!

 commenté 

il y a 5 ans

 vers la conversation : 

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Are you kidding me????

You have bothered me. I wrote that I applied Voo on 3th August, your technicians did not come to make installation and my address is wrong in your records. An email have reached me this afternoon and I am schoked. Installation appoinment is on 28th August and again again again again again my address

ProblĂšme

Hi @brieyla :) As explained above, in order to get help in your situation, please contact 04/266.41.14 on weekdays between 8:30 am and 6 pm. I remain available.

 commenté 

il y a 2 ans

 vers la conversation : 

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Procedure to cancel voo internet contract

Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!

Question

Hello Marie S, I have just received the bill for December, and the fee is again in full price (48.94). Can you help me again? Thanks and happy new year. Dona

 commenté 

il y a 7 ans

 vers la conversation : 

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Upgrade from Toudoo to Wahoo

Bonjour, I am currently subscribing to Net Toudoo (75Mbps, 100GB), and would like to upgrade to Net Wahoo (125Mbps, Unlimited). My question is what is the process for this upgrade? Will there be any additional fee for this change? My current subscription also includes a reduction fee (-10 euros with

Question

Mon internet se déconnecte souvent

Bonjour, aprĂšs quelques semaines Ă  avoir Ă©tĂ© +- tranquille avec la connection internet...voilĂ  que c’est repartit pour les dĂ©connections intempestive!! Sa bloque, sa ralentit...une plaie! J’explose mon forfait 4G a cause de Voo! Je dispose d’un modem/routeur en mode Bridge reliĂ© Ă  mon routeur Apple

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