R

mardi 8 septembre 2020 12:58

installation date should be changed

hi, i have installation process tomorrow and i would like to change the date as my keys are still not handed over to me. trying to call customer care but was not able to get through. what should i do now.

Top Expert

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21.8K  messages

il y a 4 ans

Hi,

 

Try again and again, or hope that one official will see your problem.

 

@Armony V ? @Antoine L ?

 

I suppose that you don't have a "myvoo acount" yet ?

 

If yes, you can try to change the date but it's maybe to late (change work for a minimum delay 24h).

Officiel VOO

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4.2K  messages

il y a 4 ans

Hi @Rupkay86  !

 

If you want me to take a look at it, I invite you to enter your customer number in your information in your profile for this Forum and to send us a message again on this topic.

 

I await your news :)

3  messages

hi Gilles N, this is my customer no 0022120394

i am trying to call from morning it disconnects automatically.

3  messages

I am finding difficult to contact customer care, and the installation is tomorrow i already told the person who booked appointment for me that i m not sure about when will i get keys and the person told i can change by a call but i m finding very difficult to get connected to a person.

 

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