A

12  messages

vendredi 14 juin 2024 07:06

No Internet Connection/Modem Flashing Red

Hi, 

My internet connection stopped working about 10 minutes ago and the modem LED is flashing red. 

Officiel VOO

 • 

4K  messages

il y a 6 mois

Hello @anup1664,

 

We can see a concern at the time of your message at your home and your direct neighbor, I don't see a concern further up the street. Everything seems to have returned to normal on its own.

Sorry for the inconvenience.

12  messages

il y a 6 mois

Hi,

the connection did start working again a short time after. 

Thank you for responding.

12  messages

il y a 6 mois

Hi, 

It's happening again. Started about 10 minutes ago 

I've rebooted the modem but red light keeps flashing. 

Thanks.

Officiel VOO

 • 

1.3K  messages

il y a 6 mois

Hello @anup1664,

 

A general power failure has occurred in your area.
My colleagues are doing their utmost to resolve the problem quickly.

Sorry for the inconvenience.

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