O

samedi 1 juin 2024 19:17

No internet access @ button blinking red

Please help me I need to complete some payments and the @button in rooter blinks red and there is no internet. I tried to remove and reconnect the cables, restart rooter but nothing. Please help me resolve this asap. 

Solution acceptée

Top Expert

 • 

45.1K  messages

il y a 7 mois

Hello , @Orfanakiv 

Please do not create multiple requests for the same problem, it is forbidden by the rules of the voo forum.

Here :  https://forum.voo.be/page/la-charte

Also not write in large size . So I merged your demands. 
There will be no voo officials here on Sunday so you must call the service at 078/505050. 
Thank you in advance. 

(Modifié)

3  messages

il y a 7 mois

Hello, the same happens to my now. My internet connection is down (red light in @ symbol of the modem). Please help.

Note modération : remis texte en taille normale

(Modifié)

3  messages

il y a 7 mois

Thank you for this info. I will respect the rules. So there is no solution now? I cant do anything here my self to fix it? Thank you.

Top Expert

 • 

45.1K  messages

il y a 7 mois

If it is a localized outage in your area, the only thing to do is wait until tomorrow morning to see if it is resolved.
If not you need to call the technical service. 

Officiel VOO

 • 

1.3K  messages

il y a 7 mois

Hello @Orfanakiv,

 

Could you please replace the number "1" in the customer number section with your customer number ?

 

Thank you in advance,

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