Impossible de trouver ce que vous cherchez ?
Officiel
Accepté
Sans réponse
Filtres avancés
Résultats de la recherche (12)
Solution acceptée
Change Voo Billing details
Hello, I wanted to change the Billing of my subscription to my spouse's name. Please guide me with the process for the same. Thanks
Question
•
Ma facture
Hello Naveen, I've noted the payment from the store. I will forward your feedback to the billing department and will get back to you as soon as possible with updates :) Have a great weekend,
Issue with bill generated this month
Hello Team i have received bill payment for this month again which i have already paid for the wifi booster driver. Thanks Naveen
Problème
ok thanks, Today I tried calling 04/2664114 and able to speak in English, although they tried transferring call to the billing department later call got discounted. Can you assist me to re-arrange the call back option ?
Termination of phone service
Hi, I have already submitted few tickets on my phone number usage and wanted to cancel or terminate your phone service. I have also scheduled call last week but I did not receive call from Voo. I wanted to cancel the Voo phone service, since your changing on top of internet. Initially y
Problème
Hello Gilles, My voo subscription billing cycle is from 01-Nov to 30-Nov. I have been charged and the advance monthly charge is paid. I want to terminate service next week. Will voo refund the money for 2 weeks on a pro rata basis. How this
Procedure to cancel voo internet contract
Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!
Question
Hello @Tidei I see that our services have cancelled your subscription as of 02/08. I notice that this number has billings for the month of July. Unfortunately, I can't intervene in the billing for this period. However, the colleague y
Delete mobile subscription
Hello, I have been trying to close my subscription since June. I first asked to delete both internet and mobile subscription, and only internet was removed. then I noticed that mobile subscription was still running and I called multiple times, from June to September, to delete it. everytime they
Question
It is possible to move your current subscription to the new address. In general, the subscription is cut off at the old address the day before the move. If you move in on January 03, the subscription can be cut on January 02. It is true that if yo
Moving address but need to keep internet at both new and old address for 2-3 weeks
Hi there - I have a small question about moving my subscription from one address to another. We are due to move over the weekend of 2-3 January but we will have the keys to new flat next week. Is it possible to arrange the connection to voo in the new place while also keeping internet from my curre
Question
CANCELLING VOO Mobile
I have been trying to cancel my VOO MOBILE subscription for two months now. I have tried calling the hotline and no one ever picks up. I have sent several emails to the billing and administrative departments but I am still getting bills. I want to cancel this service now! How do I get someone to act
Problème
•
Mon abonnement VOOmobile
Toujours pas de réponse à mon post d'il y a 3 heures, vos services son t'ils si incompétents ? Un de vos collaborateur avec qui j'ai eu un contact téléphonique dimanche m'a fait part du faite que télénet aurait découvert qu'il s'agirait d'un problème
Problème VOOmobile : services inaccessibles
bonjour à tous, voila depuis lundi, je ne sais plus ni appeler ni envoyé de sms ni me connecté avec mes data. le problème de ne viens pas de la carte sim (changée mardi passé) ni du téléphone (testé avec une autre carte sim et fonctionnel). j'ai contacté l'assistance VOO qui me dis qu'ils n'on jama
Problème
Hello Gokce, Your pack has been canceled on 15/12/2022.For mobile billing, I transfer your message to the service concerned, you will receive an answer as soon as possible ;)Have a good day
How to cancel mobile subscription?
Hi, I moved my mobile and internet to Orange and they were supposed to deal with the cancellation. It look that the tv/internet transfer is done properly but not the mobile phone. So last week I received a new invoice for Voo mobile. Can you please guide me to the process of cancellation?
Question
Hello @Jakaitis, Sorry, I've got the wrong file! There is an active number on your file. If you want to stop the subscription and keep the active number on a prepaid, you'll simply need to port the number in that case. The last thing we need t
CANCELLING VOO Mobile
I have been trying to cancel my VOO MOBILE subscription for two months now. I have tried calling the hotline and no one ever picks up. I have sent several emails to the billing and administrative departments but I am still getting bills. I want to cancel this service now! How do I get someone to act
Problème
Bonjour, Voilà, après avoir contacté la moitié du département financier / billing, j'ai enfin des nouvelles concrètes. :) Le remboursement est planifié sur le bon compte. Normalement, et s'il
Remboursement
Bonjour, Le 19 septembre j'ai résilié mon contrat télé distribution, j'ai demandé le remboursement du solde, ce qui a été fait le 13 octobre mais sur un autre compte que le mien! Depuis plus rien, j'ai déjà appelé plusieurs fois
Problème
Merci Cedric, et pour ce qui est du problème de billing remonté par télénet? après je vous laisse tranquille:grin:
fgil
commenté
il y a 5 ans
vers la conversation :
0
0
Problème VOOmobile : services inaccessibles
bonjour à tous, voila depuis lundi, je ne sais plus ni appeler ni envoyé de sms ni me connecté avec mes data. le problème de ne viens pas de la carte sim (changée mardi passé) ni du téléphone (testé avec une autre carte sim et fonctionnel). j'ai contacté l'assistance VOO qui me dis qu'ils n'on jama
Problème