I am currently subscribing to Net Toudoo (75Mbps, 100GB), and would like to upgrade to Net Wahoo (125Mbps, Unlimited). My question is what is the process for this upgrade? Will there be any additional fee for this change? My current subscription also includes a reduction fee (-10 euros within 6 months). If I do the upgrade, will this reduction still apply?
Meilleure réponse par Marcs
i am not a "official" from Voo, just a Customer.
You can ask for the upgrade here on the forum, I thing there are no additional charge but i am pretty sure that you will lost your reduction.
Attention the change will only be effective the first day on the next month (so it will be active for the 1st november if you ask for the change in the nest days)