
Apprenti
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60 messages
voir auvio sur ma smart tv
Hello,
I cannot get RTBF AUVIO on my Smart TV (2019) but I can get it on my Samsung Tab (2024). I have downloaded the app but all I get is a black screen. Is my tv too old?
Have a nice day.
Apprenti
•
60 messages
Hello,
I cannot get RTBF AUVIO on my Smart TV (2019) but I can get it on my Samsung Tab (2024). I have downloaded the app but all I get is a black screen. Is my tv too old?
Have a nice day.
roylion15
Top Expert
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46.8K messages
il y a 5 jours
Hello @cupcake20x12
Your question is not related to voo but what is the manufacturer and exact model of the tv ?
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cupcake20x12
Apprenti
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60 messages
il y a 4 jours
Hello roylion. Of course, you are right about VOO.Sorry about that 😒
To answer your question, my TV is a
LG OLED55B9PLA from Nov. 2019.
Have a nice day and thank you for your interest.
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roylion15
Top Expert
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46.8K messages
il y a 3 jours
@cupcake20x12
You can try this:
Check that your TV software is up to date with the latest version.
Uninstall/reinstall the rtbf Auvio application
Clear application data
Complete restart or factory reset of the tv.
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cupcake20x12
Apprenti
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60 messages
il y a 2 jours
Thank you for your reply roylion.
My software is up-to-date and I have already uninstalled and reinstalled the app. I am too afraid to clear the application data (whatever that is) and even more afraid to do a complete restart or factory reset of my tv. Thank you so much for your advice. Have a lovely sunny Saturday.
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lesharko
Promeneur
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16 messages
il y a 1 jour
Hello 👋🏻
Nothing special should happen when factory-resetting your TV, except you'll have to log back into the network (and reinstall whatever apps you had before).
(Modifié)
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