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FÊTE | Internaut Day
Bonjour les internautes ! Aujourd'hui, le World Wide Web fête ses 25 ans ;)Merci à Tim Berners-Lee et aux pionniers d'Internet de nous permettre d'int
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Star Wars Day
Salut les Jedi,Savez-vous qu'aujourd’hui, nous célébrons le « Star Wars day » ?En effet, Le 4 mai est considéré comme la fête non-officielle de la cél
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Désactiver option mobile Day Pass Europe
Bonjour, Comment puis-je désactiver l'option Day Pass Europe? Je l'ai activée via MyVoo mais impossible de trouver où cela se désactive (est-ce possi
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Safer Internet Day 2017
Aujourd’hui, c’est la "Journée mondiale pour un Internet plus sûr" ou "Safer Internet Day". L’occasion de rappeler les bases d’un surf en toute sécuri
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Safer Internet Day 2018
Comme tous les ans, la journée mondiale pour un Internet plus sûr, ou Safer Internet Day est organisée par la Commission européenne afin de sensibilis
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Fermé
Day Pass Europe service client consternant et 1984
Bonjour à tous. Tout d'abord je suis désolé de débarquer ici pour immédiatement râler, mais ceci est une toute dernière tentative de recevoir une ré
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Internet is gone after 3-4 days
My problem is very weird. I have an Internet connection working correctly, but always, after 3-4 days, the connection is cut. The 4 lights in the ro
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internet speed unstable since a couple of days in 3790 VOEREN
Hi, Since a couple of days I have noticed that the internet is sometimes interrupted and that the speed intermittently is very slow. Sometimes it ta
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impossible d'appeler, d'envoyer des SMS de France et de Londres
un petit coup de gueule, je viens de passer 2 jours à Londres sans que je puisse passer un seul coup de fil ou envoyer des SMS ! j'ai pensé à activer
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Official Solution
Hi, There has been some inconsistencies on the network in your area the end of June. Sorry about that. This has been fixed, you should enjoy your internet connexion as usual, now. Have a nice day.
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No internet
My modem is connected but I do not have any internet access. I have been on hold now for over 4 hours and am getting very frustrated. What is wrong
Problème
Hi, Indeed, things have changed rapidly through the last days. Installations have been reduced to a strict minimum, in order to preserve our staff and our customers. Sorry about the inconvenience.
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Installation modem internet
Bonjour,Suite à l'actualité, j'avais rendez vous demain entre 8 et 13h pour installer internet chez moi, est-ce que le technicien viendra toujours ou
Problème
Hi, It's a good thing you come back to me about this. I have received no answer yet. I've asked another service what's going on because this does not seem right. It's normal you nieghboors are having the same issue, because a whole se
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No internet signal on 400Mbps line
Hello, technician has installed Voo modem at home and he told me that there is no signal in the neighborhood because it's a new network.He told me tha
Problème
Hello @AndreaCastag , You can submit a contract transfer request in different ways : 1) By completing this document ( https://assistance.voo.be/content/dam/voo/support/documents/cession_contrat_fr_voo_sa.pdf ) and attaching a photocopy of the two
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Moving out: how to transfer the internet contract to the new locataire?
Hello.I rented a flat and had a contract for internet (illimited GB) with Voo for 2 years.On the 1st of May 2020, I am moving out. The new tenant (new
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Solution acceptée
Problems with payment VOOmobile
I am considering a cancellation of my services because I paid my VOO Mobile bill in August but the money was never sent to my account. I have been int
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Without TV and without Internet signal
I haven't TV signal and Internet sinse last friday morning becauce of the snow I think. I have already check the cables and that the modem and TV rece
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No Ranging Response received - T3 time-out
Good morning,recentrly I'm having problems with the internet connection. More and more often the connection just drop during the day.When I was able t
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Cancellation & moving abroad
Hello, I would like to cancel my Voo subscription. When I call 078/50 50 50 your colleagues tell me in English that they don't speak English. So may
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Problème connexion routeur
Bonjour, Après maintes essais, je rencontre depuis un bon moment des problèmes de connexion pour un jeu en ligne (Dead by daylight) en me connectant
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Port forwarding sur Netgear R7000
Bonjour, Je n'arrive plus à me connecter sur mon serveur personnel depuis l'extérieur. Je suis en Bridge avec un port forwarding sur un Netgear R700
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