Hi, I haven’t had internet connection for 3 days. I have reset and followed all possible steps to fix the issue on my own, and I still do not have internet connection. Wi-Fi light is on but internet connection light is not please HELP!!! I have called voo numerous times and absolutely no one can hel

Today I called your client service administrative department to update my contract and the woman showed no interest to work or to answer my question. I asked her to forward me someone else. She said that she is working form home and she can't do this in a very rude way. Apparently she took as offens

Bonjour, je n’ai plus de connexion à internet depuis cette nuit, les voyants clignotent rouge.

I want to cancel my contract as we are travelling from Belgium and we are vacating the current house. But VOO ask for proof. why is it required to provide that? we are cancelling after 3 years. we tried multiple times but didnt receive any help.

I had my internet installed a few weeks ago, I'm running the router in bridge mode through my Orbi Mesh Wifi so wifi signal is strong but the actual connection to the internet is dropping for minutes at a time, several times a day. So my computer/phone etc are connected to the wifi but are not getti

Bonjour, depuis quelques jours mon abonnement tatoo est subitement ralenti... je n'ai plus que du 70Mbps, peu importe le serveur sur speedtest alors qu'avant j'etais à 200 j'ai bien évidemment rebooté le modem et le routeur Voici mes niveaux ; Y voyez vous quelque chose de particulier? Merci

Bonjour ,j'ai changer d'opérateur pour venir chez Voo , hier j'ai reçu ma carte je l'ai activée comme demandé , j'ai perdu le réseau sur ma carte Orange peu de temps après , j'ai donc essayer de changer de carte mais je n'ai de réseau sur aucune des deux depuis hier 13h30 ce qui me pose probleme car