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Having the slow internet issue AGAIN - almost every month this happens! Slow since yesterday morning!

Possédez-vous une adresse IP publique ou privée (CGN) ? – Souvent, cela ne change absolument rien à votre utilisation des services VOO ! Dans certaines conditions, avoir une adresse IP publique peut toutefois être utile. On vous explique tout ! Avez-vous une adresse IP publique ou privée ? Pour c

Hi VOO Team, I recently joined Orange Belgium as their employee and would like to use benefit of employee discount, hence I would like to terminate the home internet connection with VOO (I think soon both companies will be operating together after the process of acquisition is completed). I called

Bonjour, Lorsque que l'on rebranche l'alimentation du Voocorder, doit-il obligatoirement avoir durant un certain temps le message "Loading, please wait...". Dans mon cas, est-ce normal que, souvent, ce message n'apparaît pas et le décodeur se met rapidement en veille (heure affichée et led rouge al

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As I left belgium, i would like to disconnect my phone 0455 11 55 98.. I don't know what to do... I called the number and never picked up.

I have been experiencing unstable connection during these last few weeks and frankly I started to get fed up and started considering changing my service provider. The connection problems start around noon and progressively increase in the afternoon. As I am working from home, online meetings become

Sorry, I have to do this in English, you can respond in French, but writing French takes me too much time....Since we changed pack to Solo Max we experience a lot of disconnects. Every couple of days, I need to reset the modem to regain access again.These are the log entries since august 1st: Sun Au

There are more then three weeks no Internet at our home untill today(27/11/2018), we aksed two times technical come for repairs but no of them fixed the Internet problem, there are still no Internet in our home caused us a lot of trouble, we can't study and work at home. We've made our troubles clea

Hi, The internet is getting disrupted every day since the last 3-4 days and it is difficult to work from home with these issues. Please help.

Hello I have completed my order and wanted to know the next steps as to when the installation will happen or will a technician be sent to my house. my order number: 107329987112 Regds Sumeet  

Hello My internet connection keeps dropping. I am situated in woluwe commune? This is happening since yesterday. Can someone help me please?

Dear VOO team, We had issues with Internet for about a month now - it has been on and off all the time. I spoke to my neighbors who have VOO and they are also experiencing same issue. Now, since yesturday we completely lost connection at home. My customer number is 0022231962, can you please chec